Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Reading, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
201 reviews
5 stars
151
4 stars
17
3 stars
13
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Alisha, George, and Rafael.
Efficiency
Several reviews highlighted the quick and efficient service provided, with customers noting that their issues were resolved promptly.
Product Knowledge
Customers frequently commented on the staff's extensive knowledge about products and services, which contributed to positive experiences.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding promotions and billing issues.
Long Wait Times
A few customers mentioned long wait times and understaffing during busy periods, which affected their overall experience.
- TBtom BairOct 22, 20255.0Suzanne was absolutely fantastic with all of her knowledge. We had trouble with our one phone and she had that fixed in a few minutes and than I decided to buy another phone for me and she was fantastic answering all of my questions.
- BBbrookeOct 18, 20255.0Stephanie was so kind and patient, making sure everything transferred over when we purchased our new devices. She explained all options and plans and was super engaging.
- LDLori DummOct 2, 20255.0All so awesome
- SESteven EstesSep 5, 20185.0The staff was excellent. They advised me how to get the best deal.
Frequently Asked Questions About Verizon
What products and brands does Verizon in Reading, PA offer?
Verizon offers a full range of wireless devices and accessories including phones, tablets, smartwatches, and more. Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and others.
What are the store hours for Verizon at 1665 State Hill Rd?
The store is open Monday 11 AM–8 PM, Tuesday to Saturday 10 AM–8 PM, and Sunday 11 AM–6 PM.
Does Verizon in Reading, PA offer in-store pickup for orders?
Yes, Verizon provides in-store pickup services for customers.
What payment options are accepted at Verizon's Reading location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I recycle old electronics at the Verizon store in Reading?
Yes, the store offers electronics recycling services.
Is free Wi-Fi available at Verizon's Reading store?
Yes, free Wi-Fi is available for customers in-store.
What services does Verizon provide at this location?
Services include new lines, upgrades, new devices, and accessories.
Which nearby mobile phone stores could I visit around Verizon at 1665 State Hill Rd?
Nearby mobile phone stores include Metro by T-Mobile, T-Mobile Authorized Retailer, and AT&T Store, offering additional options for wireless devices and plans.
Are there any nearby places to grab a quick coffee or snack after visiting Verizon?
Yes, The Coffee Corner is nearby and offers coffee, smoothies, and cafe items for a quick bite or drink.
What nearby fitness or sports-related stores and gyms are around Verizon's location?
You can visit Reading Extreme Boxing for fitness classes or check out sports wear stores like JD Sports, Finish Line, Champs Sports, and DTLR nearby.