Verizon

4.5
238 reviews
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Business Details

4260 Perkiomen Ave, Reading, PA
19606, United States
(484) 577-2500
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Reading, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4260 Perkiomen Ave, Reading, PA
19606, United States

Hours

Reviews

4.5
238 reviews
5 stars
192
4 stars
17
3 stars
7
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like George, Jason, and William.

Store Experience

Many reviews highlighted a positive store atmosphere, with staff being friendly and accommodating, although some customers reported issues with wait times and appointment management.

Technical Assistance

Several customers appreciated the thorough explanations and assistance provided during phone upgrades and troubleshooting, indicating a strong level of technical knowledge among staff.

Mixed Reviews

While most feedback was positive, there were notable complaints about service inconsistencies, particularly regarding appointment handling and customer wait times.
  • LL
    Larry Lenhart
    Nov 15, 2025
    5.0
    George and Ryan took excellent care of me , answered all my questions and solved all my issues with my brand new phone!
  • LS
    Lisa Shinn
    Nov 5, 2025
    5.0
    Awesome help at my appt. Ryan (if I read his name tag correctly) was patient & extremely helpful with getting the right phone & equipment for my needs! Highly recommend this store & staff.....especially if you are as tech naive as I am.....thank you to them for their kindness & help!
  • MM
    mmettler8522@gmail.com mike
    Aug 23, 2025
    5.0
    Today my wife and I had a wonderful experience with Ryan. He was so incredibly helpful. I would highly recommend asking for his assistance if you go in there.
  • JG
    Jess Gerner
    Aug 18, 2025
    5.0
    Every one here is helpful and kind!!
  • SA
    Sarah Andrieux
    Jun 16, 2025
    5.0
    George was extremely helpful! He's by far the most knowledgeable rep I've ever worked with. Thank you, George!
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Frequently Asked Questions About Verizon

What products does Verizon at 4260 Perkiomen Ave, Reading PA offer?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the opening hours of Verizon in Reading, PA?

Verizon is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.