Verizon

3.7
378 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Quakertown for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
219 N West End Blvd, Quakertown, PA
18951, United States

Hours

Reviews

3.6
206 reviews
5 stars
108
4 stars
20
3 stars
14
2 stars
11
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Ralph, Jason, and Julie, while others reported rude and unhelpful interactions.

Staff Knowledge

Several reviews highlighted knowledgeable employees who provided effective solutions, but there were also complaints about staff lacking product knowledge and being dismissive.

Wait Times

Customers expressed frustration over long wait times and the need for appointments, indicating a need for better staffing or scheduling.

Mixed Experiences

While some customers had excellent experiences and felt well taken care of, others reported negative interactions that led to dissatisfaction and a desire to switch carriers.

Store Environment

The store environment received mixed feedback, with some customers appreciating the friendly atmosphere while others felt unwelcome or ignored.
  • AP
    Amanda Pietanza
    Nov 16, 2025
    1.0
    Such a long wait!! Over an hour to even get helped
  • JD
    JEFF DeLuca
    Nov 15, 2025
    5.0
    I switched over from t mobile. Called a head of time and dealt with Samantha. She was just awesome from start to finish. Highly recommend. She took care of everything. If you want the best customer service you need to see her and her team. Thank you again.
  • DD
    DrD
    Oct 16, 2025
    5.0
    Received excellent service from Jason. Very easy to upgrade our phones with detailed explanation of bill and went out of his way to save me money. Appreciate it.
  • TB
    Tanmay Bhandare
    Oct 7, 2025
    5.0
    Excellent customer service, very satisfactory <3 kudos to the team 💪🏻
  • EC
    Eileen Calabro
    Aug 10, 2025
    4.0
    The employees at this store are very helpful in answering all my questions. Lacking technical skills , I realize a lot of my photos never transferred over to my new phone. Luckily the store manager was very knowledgeable and helpful in resolving my dilemma .Shout out to the manager ! Thank you !

Frequently Asked Questions About Verizon

What products and brands does the Verizon store in Quakertown offer?

The Verizon store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Motorola, Kyocera, and TCL.

What are the Verizon Quakertown store hours?

The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 7 PM, and Sunday from 10 AM to 5 PM.