Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Quakertown for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
206 reviews
5 stars
108
4 stars
20
3 stars
14
2 stars
11
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for being rude or unhelpful.
Wait Times
Customers frequently complained about long wait times, often exceeding an hour, leading to frustration.
Knowledgeable Staff
Several reviews highlighted the staff's knowledge and ability to resolve issues effectively, particularly with specific employees mentioned positively.
Inconsistent Experiences
Customers reported varying experiences, with some having excellent service while others faced significant challenges and dissatisfaction.
Technical Assistance
Some customers expressed frustration with technical assistance, particularly regarding phone issues and account management.
- JSjames seglets1 day ago5.0Awesome customer service n great store. My phone was stolen n they were able to fix me with a new s25 ultra with minimal expenses.
- JMJulie McMullinDec 10, 20251.0Completely useless for assistance, they will give you a phone number to call so you can try and get help and then when the India team can't help you they just shrug their shoulders and say oh well.
- APAmanda PietanzaNov 16, 20251.0Such a long wait!! Over an hour to even get helped
- JDJEFF DeLucaNov 15, 20255.0I switched over from t mobile. Called a head of time and dealt with Samantha. She was just awesome from start to finish. Highly recommend. She took care of everything. If you want the best customer service you need to see her and her team. Thank you again.
- DDDrDOct 16, 20255.0Received excellent service from Jason. Very easy to upgrade our phones with detailed explanation of bill and went out of his way to save me money. Appreciate it.
Frequently Asked Questions About Verizon
What products and brands does the Verizon store in Quakertown offer?
The Verizon store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Motorola, Kyocera, and TCL.
What are the Verizon Quakertown store hours?
The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 7 PM, and Sunday from 10 AM to 5 PM.
Can I schedule an appointment or order online for pick up at the Verizon Quakertown store?
Yes, you can schedule an in-store appointment or place an online order. Orders can be picked up in-store, shipped with free 2-day shipping, or delivered same day in select areas.
What payment methods does the Verizon Quakertown store accept?
They accept paycheck, debit cards, and mobile NFC payments, and do not require cash only.
Does the Verizon Quakertown store offer free Wi-Fi for customers?
Yes, the store provides free Wi-Fi for customers.
What types of services are available at Verizon in Quakertown?
Services include mobile plans, wireless internet plans, voice plans, and Fios internet plans.
What nearby places can I visit before or after shopping at Verizon Quakertown?
Nearby you can visit Hair Cuttery for a haircut, America’s Best Contacts & Eyeglasses for eyewear needs, or enjoy dining at Auntie Anne’s or Wonder Quakertown restaurants.
Are there shopping options near Verizon in Quakertown?
Yes, nearby shopping options include HomeGoods, TJ Maxx, Shoe Carnival, and Walmart Quakertown offering a variety of department and clothing stores.
Is there a gym or fitness center near Verizon Quakertown?
Yes, Maxx Fitness Clubzz is a nearby gym and sports recreation venue you can visit.
How can nearby transit or services like Minute Key or Western Union help during my visit to Verizon?
Nearby Minute Key offers key and locksmith services for convenience, and Western Union provides money transfer services, useful if you need these while visiting Verizon.