Verizon

4.8
201 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Philadelphia, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1575 N 52nd St.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
1575 N 52nd St, Philadelphia, PA
19131, United States

Hours

Reviews

4.8
200 reviews
5 stars
190
4 stars
1
3 stars
1
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being knowledgeable, polite, and helpful, with specific mentions of Isaac and Xavier for their exceptional service.

Product Knowledge

Many reviews highlighted the staff's expertise in explaining plans, devices, and promotions, making customers feel informed and comfortable.

Store Experience

Overall, customers reported a positive shopping experience, noting the friendly atmosphere and efficient service, although there were some complaints about limited inventory.

Professionalism

Staff members were frequently described as professional and patient, contributing to a smooth and enjoyable customer experience.
  • PW
    Pearlista Wilkins
    1 day ago
    5.0
    Xavier and Issac was very helpful and very professional with how they performed there customer service skills toward me and I appreciated the patient and care of time with me helping me understand what I’m buying and how to use it.
  • BB
    BA
    2 days ago
    1.0
    We had a terrible experience transferring our AT&T lines to Verizon at this location. We came in a week ago and placed our order. Xavier was kind and patient and told us the phones would be ready within 1–2 days. A week later, after three separate calls trying to understand the delay, we still have no information on when the phones will arrive. During one of those calls, the manager placed me on hold for over 20 minutes. I called back again and the manager told me he forgot he placed me in a call. He was rude and dismissive throughout the interaction. We are now planning to cancel the order, but we were told that cancellation isn’t possible until the phones arrive. That means I have to call daily for updates because the staff does not communicate proactively or set clear expectations. Overall, this was an extremely frustrating experience due to poor communication and unprofessional management. I would not recommend this location.
  • NS
    Nasia Shlasinger
    3 days ago
    5.0
    Nathan was extremely helpful and patience when I was upgrading my iPhone 11 to 16. Spent 3 hours helping me until my new phone was 200% set up. Can’t thank him enough
  • ES
    Edison Sisco
    3 days ago
    5.0
    Got iPhone 17 today and had enlightening experience due to the diligence and exceptional professionalism of Nathan. He was very patient explaining functions and best of all a was his humor, it made things enjoyable, Thank you very much Nathan.
  • BI
    Brian James Foster II
    Jan 2, 2026
    5.0
    Xavier was the best, he went above and beyond to help me return some equipment and also hooked me up with my portable wifi which was amazing. He was super kind, helpful and a pleasure helping me out with my situation. I’m coming here for any an all future issues and or upgrades.

Frequently Asked Questions About Verizon

What products and services does Verizon at 1575 N 52nd St offer?

Verizon at 1575 N 52nd St offers smartphones, tablets, wireless devices, Verizon home internet, accessories, new devices, upgrades, business accounts, device activation, and more, all with Verizon network coverage including 5G service.

What are the store hours for Verizon on N 52nd St?

The Verizon store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.