Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Philadelphia, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 4040 City Ave.
Location
Hours
Reviews
4.7
1,278 reviews
5 stars
1,139
4 stars
44
3 stars15
2 stars15
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, patient, and knowledgeable, with specific mentions of employees like Zack, Danyella, and Kenny.
Product Knowledge
Many reviews highlighted the staff's expertise in explaining products and services, ensuring customers understood their options.
Efficiency
Several customers noted quick service and smooth transactions, particularly with phone upgrades and account setups.
Positive Experiences
Overall, customers reported enjoyable experiences at the store, often recommending specific employees for their exceptional service.
Issues with Promotions
Some customers expressed dissatisfaction regarding misleading promotions and unexpected charges, indicating a need for clearer communication.
- MCMelvin Chappell4 days ago5.0The guy was fantastic. His name is Donovan.
- NSNajiyah SandersNov 7, 20255.0Justin S. and Shaun made the entire experience smooth and painless! Thank you both.
- LPLin PhoenixNov 6, 20255.0Gabriel spent 2 1/2 hrs with me and my mom to set up our new phones and was always exceeding pleasant and professional. Highly recommend his services.
- BWBriana WhiteOct 28, 20255.0Shawn was beyond helpful . I ordered a 17pro max for AT&T for next day shipping . Without letting me know the 17pro max is on back order . AT&T took my $600 and gave me a delivery date of Dec 27th . I was furious . Not to mention I was out of a phone because my Phone screen was completely dead . I went to Verizon on City ave with so much anger . Shawn handled me with patience, Care and compassion for my situation with AT&T . Shawn got me approved for a 17pro within an hour I had a brand new phone ! I came thank Shawn enough so please For your considering Verizon & you are in the area Ask For SHAWN !!!
- DJDonna JohnsonOct 27, 20255.0Had a great experience with getting my phone upgraded thank to Gabriel he was very knowledgeable and customer oriented highly recommended this store for all purchases!!!
Frequently Asked Questions About Verizon
What services and products does Verizon at 4040 City Ave offer?
Verizon offers smartphones, tablets, wireless devices, Verizon home internet, accessories, business accounts, device activations, upgrades, prepaid plans, and more, all backed by Verizon 5G network coverage.
What are the store hours for Verizon at 4040 City Ave?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Can I schedule an appointment or pick up my order at Verizon 4040 City Ave?
Yes, appointments can be scheduled online at https://www.tccrocks.com/appointments/. The store offers in-store and curbside pickup services.
Which phone brands are available at Verizon located at 4040 City Ave?
Verizon carries Apple, Samsung, Motorola, LG, and HTC devices among others.
Does Verizon 4040 City Ave provide support for Verizon home internet services?
Yes, Verizon offers home internet services including 5G Home internet and Fios Home Internet.
How does purchasing from Verizon at 4040 City Ave benefit the local community?
Proceeds from every purchase at this store go directly toward supporting the local community.
Is Verizon at 4040 City Ave independently operated?
Yes, this Verizon authorized retailer is independently owned and operated, as noted on their Facebook page.
Which nearby restaurants can I visit before or after shopping at Verizon 4040 City Ave?
Nearby dining options include Chick-fil-A, Chipotle Mexican Grill, California Pizza Kitchen at City Line, DJ Kitchen, Avenue Grill, TGI Fridays, Pizza Hut Express, and Starbucks.
What public transit option is accessible near Verizon at 4040 City Ave?
The 65 Bus Stop is nearby, providing convenient public transportation access to the store.
Are there any banking facilities close to Verizon at 4040 City Ave for convenient transactions?
Yes, TD Bank and PNC are located nearby, allowing customers to manage their finances conveniently while visiting the area.