Verizon

4.7
1291 reviews
TCC, Verizon near me, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smartwatches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones, Samsung, Google, Apple, LG, Motorola, 5G, Fios, cell phones, mobile phones, iPhones, Galaxy

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Philadelphia, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 4040 City Ave.

Location

Verizon
4040 City Ave, Philadelphia, PA
19131, United States

Hours

Reviews

4.7
1,278 reviews
5 stars
1,139
4 stars
44
3 stars
15
2 stars
15
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, patient, and knowledgeable, with specific mentions of employees like Zack, Danyella, and Kenny.

Product Knowledge

Many reviews highlighted the staff's expertise in explaining products and services, ensuring customers understood their options.

Efficiency

Several customers noted quick service and smooth transactions, particularly with phone upgrades and account setups.

Positive Experiences

Overall, customers reported enjoyable experiences at the store, often recommending specific employees for their exceptional service.

Issues with Promotions

Some customers expressed dissatisfaction regarding misleading promotions and unexpected charges, indicating a need for clearer communication.
  • MC
    Melvin Chappell
    4 days ago
    5.0
    The guy was fantastic. His name is Donovan.
  • NS
    Najiyah Sanders
    Nov 7, 2025
    5.0
    Justin S. and Shaun made the entire experience smooth and painless! Thank you both.
  • LP
    Lin Phoenix
    Nov 6, 2025
    5.0
    Gabriel spent 2 1/2 hrs with me and my mom to set up our new phones and was always exceeding pleasant and professional. Highly recommend his services.
  • BW
    Briana White
    Oct 28, 2025
    5.0
    Shawn was beyond helpful . I ordered a 17pro max for AT&T for next day shipping . Without letting me know the 17pro max is on back order . AT&T took my $600 and gave me a delivery date of Dec 27th . I was furious . Not to mention I was out of a phone because my Phone screen was completely dead . I went to Verizon on City ave with so much anger . Shawn handled me with patience, Care and compassion for my situation with AT&T . Shawn got me approved for a 17pro within an hour I had a brand new phone ! I came thank Shawn enough so please For your considering Verizon & you are in the area Ask For SHAWN !!!
  • DJ
    Donna Johnson
    Oct 27, 2025
    5.0
    Had a great experience with getting my phone upgraded thank to Gabriel he was very knowledgeable and customer oriented highly recommended this store for all purchases!!!

Frequently Asked Questions About Verizon

What services and products does Verizon at 4040 City Ave offer?

Verizon offers smartphones, tablets, wireless devices, Verizon home internet, accessories, business accounts, device activations, upgrades, prepaid plans, and more, all backed by Verizon 5G network coverage.

What are the store hours for Verizon at 4040 City Ave?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.