Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Philadelphia, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2308 W Oregon Ave.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
436 reviews
5 stars
419
4 stars
7
3 stars1
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Most customers praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting employees like Lawrence, DJ, and Ray.
Professionalism
Many reviews noted the professionalism and patience of the staff, making the customer experience smooth and stress-free.
Knowledgeable Staff
Customers appreciated the extensive knowledge of the employees regarding products and services, which helped them make informed decisions.
Mixed Experiences
While many had positive experiences, there were a few complaints about poor service from specific employees, indicating inconsistency in customer interactions.
Store Environment
The store was described as clean and well-ventilated, contributing to a pleasant shopping experience.
- CTCheryl Thompson2 days ago5.0I was serviced by DJ at Verizon in South Philly on Oregon Ave and he had such outstanding customer service skills along with being so very well knowledge on Verizon products and services that I not only upgraded my iPhone, but my husband and I returned a few days later to upgrade his iPhone and to also purchase an Apple Watch. Come to Verizon and Ask for DJ for great service. ⭐️⭐️⭐️⭐️⭐️
- CPCadence Popek5 days ago5.0ray was one of the best people you could ever meet. he was so patient with me and helped me get everything i needed to. he was so funnier which made an experience like this (one that everyone dreads) a breeze. this guy needs a raise. wonderful customer service
- HSHerman ScottNov 14, 20255.0Lawrence is an excellent worker. Have no complaints,I've been folling him from store to store for years. He is good to be a customer for.
- PCPeri CyanNov 10, 20255.0Lawrence was very patient and explained things calmly so a non-internet generation person could understand it...He also informed me of the YouTube discount which I needed...I would recommend him...
- TMTrevor MichaelNov 5, 20255.0I highly recommend customers use this store. The staff, especially Steve, are highly professional, knowledgeable, courteous, friendly and efficient. I traded an iPhone for the new model. Steve gave me the best deal, handled the conversion quickly and did it with a smile. Exceptional service!
Frequently Asked Questions About Verizon
What products and services does Verizon at 2308 W Oregon Ave offer?
Verizon offers the latest smartphones, tablets, Verizon home internet, and wireless services with Verizon network coverage, including 5G. They also provide award-winning customer service for consumers and businesses.
What are the store hours for the Verizon location on W Oregon Ave in Philadelphia?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does this Verizon store offer in-store or curbside pickup?
Yes, the Verizon store offers both in-store pickup and curbside pickup services.
Which phone brands are available at this Verizon store?
This Verizon store carries brands including Apple, Samsung, Motorola, LG, and HTC.
How can I schedule an appointment or service at this Verizon store?
You can schedule an appointment by visiting https://www.tccrocks.com/appointments/.
What payment methods are accepted at Verizon on W Oregon Ave?
The store accepts payment via check and debit card.
Are there any nearby places to eat near the Verizon store on W Oregon Ave?
Yes, Domino's Pizza and Chili's Grill & Bar are nearby, offering dining options if you're looking for a meal before or after your visit.
What nearby stores could I visit for entertainment or gaming after shopping at Verizon?
GameStop, located nearby, offers video games and entertainment options to enjoy after your Verizon visit.
Are there any nearby places for relaxation or wellness close to Verizon on W Oregon Ave?
Hand & Stone Massage and Facial Spa is nearby, providing massage and facial spa services to relax after your errands.
Which social media platforms can I use to follow or contact this Verizon retailer?
You can follow or contact them on Facebook at TCC, Verizon Authorized Retailer, Instagram with the handle @tcctalk, and Twitter @tcctalk.