Verizon

4.9
430 reviews
Verizon Store Exterior - Oakmont

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Oakmont, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 231 Hulton Rd.

Location

Verizon
231 Hulton Rd, Oakmont, PA
15139, United States

Hours

Reviews

4.9
427 reviews
5 stars
408
4 stars
4
3 stars
4
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and efficient, particularly highlighting employees like Tia, John, and Jonathan.

Staffing Issues

Several reviews mentioned the store being understaffed, leading to longer wait times despite the quality of service provided by the available employees.

Problem Resolution

Customers appreciated the staff's ability to resolve issues quickly and effectively, with multiple mentions of employees going above and beyond to assist.

Store Atmosphere

The store was described as welcoming and friendly, contributing to a positive customer experience.

Mixed Experiences

While many reviews were positive, some customers reported frustrations with service delays and issues with promotions or account management.
  • JS
    Jill Squire
    Nov 9, 2025
    5.0
    Tia’Ann at the Verizon Wireless Zone in Oakmont knows her stuff. I have been putting off upgrading from my 10S to a new phone iPhone 17 for over a year because of how painful the experience has been for me in the past. Tia’Ann is a magician when it comes to switching phones. There are still some issues with having to sign into apps again once on a new device - such as your Gmail account - I don’t want anyone to think it’s 100% trouble free - but Tia’Ann made this process so much better than I ever thought it could be! Tia’Ann was recommended to me by my son who saw her in September for a phone upgrade and I was not disappointed. Highly recommended!
  • AM
    Arlene A Mentzer
    Nov 9, 2025
    5.0
    Tia is very helpful. So great
  • WM
    Will Markley
    Nov 1, 2025
    5.0
    Five generation old 12 mini was at the end of her journey. Had had enough of my old carrier. TIA was super helpful, knowledgeable, and got me in and out the door efficiently, knowing more about everything and when I walked in. Thank you TIA, thank you Verizon. I look forward our future together. Location is easy to get in and out of, Speedway across the parking lot for all of your caffeine, Nicotine, and SUGAR needs.
  • JW
    Jenny Wallisch
    Sep 6, 2025
    5.0
    TiaAnn and DJ were super nice and very helpful in getting me set up with my new phone!
  • LI
    Linda Intheburgh
    Aug 30, 2025
    5.0
    Roxanne is amazing! So generous with her time and knowledge! Thank you Roxanne! Oakmont store August 2025

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Oakmont offer?

Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.

Where is the Verizon Wireless Zone located in Oakmont?

The store is located at 231 Hulton Rd, Oakmont, PA 15139.