Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 8 Newport Plaza Space in Newport, PA 17074
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
176 reviews
5 stars
136
4 stars
17
3 stars1
2 stars2
1 star
20
- TWTonya WorthingtonSep 3, 20251.0Purchased an upgrade to a new Galaxy Z flip 7 for my son, none in stock, and it would be ordered. I paid for it, explained my son was returning to his campus, I would pick up the new phone, please DON'T activate it. We will activate it when I'm able to take it to him the following weekend. I returned, picked up phone, again discussed the need for phone to NOT be activated. The two employees were busy discussing some employee payroll reporting system, and seeing coworkers commissions, and blah blah. It felt awkward, like I'd spperently dusrupted their 2 person HR meeting. A few minutes later I was given the new phone in its box, reiterated it was not activated, and left.I arrived home to an email from my son back at campus (2 and a half hours away) who suddenly could not place calls or texts, or use his phone in any way. The store was closed. Customer service at Verizon could do nothing, because it has the new esim perminant chip that can not be deactivated, and this one had already been activated... an hour ago... as I litetally stood in your store and said " Please don't activate this phone. He will do it himself". Perfect. I love a good 4 hour round trip in the middle of the night. No worries. It sure won't happen again.
- SHSteve HinkelAug 4, 20255.0Newport store was able to help me whereas other stores were not. I would have to say Newport store is more capable with phone issues
- BFBob FinnenJul 14, 20255.0Excellent
- BCBarb CluteJul 9, 20255.0Dana was absolutely đź’Ż amazing! She helped me with my issue and had me out in 30 minutes. Dana rocks!
- GKGrey KitnerMay 28, 20251.0Left an employee who hadn’t even worked there for a month alone to handle the store. Financed us the wrong amount and didn’t give us what we wanted after multiple reminders and confirmations. Had to call her boss multiple times during the visit until her boss just wouldn’t answer back. Didn’t know anything about promotions or offers and kept having to look things up. The new hire should never have been left there alone on Memorial Day weekend. We resolved all the issues through the company’s customer support but we are never going back to this specific store.
Frequently Asked Questions About Verizon
Where is the Verizon store in Newport, PA located?
The Verizon store is located at 8 Newport Plaza, Space 4, Newport, PA 17074.
What are the operating hours for the Verizon store in Newport?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Russell Cellular in Newport offer in-store pickup?
Yes, Russell Cellular offers in-store pickup for your convenience.
What brands of mobile phones and devices are available at Russell Cellular?
They offer Verizon, Samsung, Google, Apple, Motorola, and LG devices.
What payment methods are accepted at the Verizon store in Newport?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does the Newport Verizon store require appointments for visits?
No, appointments are not required to visit the store.
Does the Verizon store have wheelchair accessible entrances?
Yes, the store has wheelchair accessible entrances for all customers.
What services does Russell Cellular provide besides selling mobile phones?
They provide wireless service, mobile service, home phone service, and home internet.
Are there any nearby places to grab a meal before or after visiting the Verizon store in Newport?
Yes, nearby options include Subway, New Garden Chinese Restaurant, Burger King, McDonald's, and Peet's Coffee and Tea.
Where can I find banking and financial services near Russell Cellular in Newport?
Orrstown Bank is nearby and provides banking and financial services in the area.
Are there convenient places nearby to buy groceries or essentials when visiting the Verizon store?
Yes, nearby grocery options include Giant Food Store, Giant Food Stores supermarket, and Rebel Creamery health food store.