VCA West Shore Animal Hospital

Reviews

• TM

  Taryn Morgan

  Nov 11, 2025
  5.0
  Been going here for a few years and the staff is beyond wonderful. Never wait more than a few minutes, I feel like they take their time with us; so appreciative of all who work here!
• AS

  Ashley Still

  Oct 9, 2025
  5.0
  We recently had to euthanize our beagle and the techs, staff and doctor were really wonderful at making our girl comfortable. They gave her lots of love and treats.
• BB

  Beautiful “Beautiful”

  Aug 21, 2025
  2.0
  So I’m giving two stars solely because the assistant were very pleasant and nice but I was told by the Doc that my turtle Dr. Reginald should be euthanized because he would never be able to swim and function as a normal turtle again. As I did not authorize any X-rays or further medical attention, just by looking at him they said he will die. No home remedies were provided and honestly I found amazing advice on TicToc to use an antibacterial called “TurtleFix” which actually bought my turtle back to full life. He is now swimming in a 40 gallon tank very happy eating,basking and enjoying time getting accumulated to his new life with no back claws. Also It was advertised for a free first visit for new clients stating “head to tail” when I was given a $90 bill before leaving with no home remedies and all lost hope showed them what was online and also by speaking to the receptionist of confirmation of this when I made the appointment. They then stated it was only for cats and dogs which should have been broadcasted because my turtle has a head and a tail.
• MC

  M. Joseph Cronin

  Jun 11, 2025
  1.0
  I had an intuition that this place was just looking to up-charge from the time I made the phone call to set up our first appointment, and that was quickly and repeatedly confirmed during our interactions with them. I asked if they would be able to do a sanitary shave as well as shave a few minor areas of matted fur that had not been properly cared for or removed during our cats time at the Harrisburg Humane Society prior to us adopting her, and we were already being told how they would probably need to set up a procedure after the initial visit and she would need to be put under anesthesia to do any of the above. Kind of ridiculous assumption as this was just from a phone call alone without even seeing the cat first. For the appointment itself, both the vet tech and veterinarian appeared to give very minimal effort to do the exam, and exaggerated that the cat was being too difficult at every turn, which stopped them from taking her temp, clean both of her ears, or even listening to her chest with a stethoscope. This cat is generally a very calm cat, and has never bitten or clawed anyone, but the two of them struggled as if they have never handled an animal before. They were also told ahead of time that she’s been wheezing and we were worried about asthma, which we had recorded videos of just to show them exactly what is going on, which they didn’t even seem to care to see. After only a few minutes they told us that because they couldn’t do the very minimal requirements needed for a basic exam, she would need to be given Gabapentin as a sedative and brought back just so they could complete it. Then there was talks of a 3rd appointment where she would be under anesthesia because he wanted to order X-rays and and run tests because the vet kept making it sound as if it could be life or death for the cat if the cause isn’t identified quickly, and started mentioning all these severe illnesses it could be. This vet seemed overly scared and dramatic that he would be scratched or bit and told us that if this occurred, he couldn’t care for any the other animals being seen at the practice. There was no attempt to wrap the cat in a towel or use a muzzle (which would be excessive anyway), but after only maybe 15 seconds of holding her by the scruff of her neck, they gave up. The whole thing was just theatrics from start to finish because this was a “free appointment” given as part of the adoption process as Harrisburg Humane Society, and they needed to find a way to get their money out of us. Spoiler alert: we are not returning and just taking the cat to the family vet that we have taken all of our other pets to for 30+ years who isn’t scared of animals. It really seems like the vet we dealt with at VCA West Shore picked the wrong profession or went into the field for the wrong reasons, that being $$.
• SL

  Sarah Lynch

  Jun 5, 2025
  5.0
  My dog pig was super nervous for her appointment, the team was supportive of her emotional needs from the front door. A nurse, I believe her name was mrs maggie, spent so much time with her to make her feel comfortable. Dr Richards was kind and made pig feel so at home for this visit. I highly recommend this clinic, it felt like a family and my dog will be coming back!

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