Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, New Castle, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2505 West State Street.
Location
Hours
Reviews
4.9
596 reviews
5 stars
582
4 stars2
3 stars0
2 stars3
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the staff for their exceptional customer service, highlighting employees like Devin, Jed, and George for their helpfulness and professionalism.
Knowledgeable Staff
Customers frequently noted the staff's extensive knowledge about products and services, making the purchasing process smooth and informative.
Positive Experiences
Many customers reported having positive experiences during their visits, often mentioning that they felt valued and well taken care of.
Store Environment
The store was described as clean and welcoming, contributing to an overall pleasant shopping experience.
Efficient Service
Several reviews mentioned the efficiency of service, with customers appreciating quick resolutions to their issues and fast processing of transactions.
- MHMiles HassanOct 27, 20255.0Had a good time upgrading my phone! Devin & Jed were both great with helping me pick out the best phone for me!
- DDDeepAbyssOct 11, 20255.0Good customer service and nice workers.
- MCMonica CrowderAug 7, 20255.0Nick is the best Verizon associate I have ever worked with. I had an issue with internet and data usage that he fixed seamlessly. Efficient thorough and effective. Give him a raise!
Frequently Asked Questions About Verizon
What services does Verizon at 2505 West State Street in New Castle offer?
Verizon provides smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for consumers and businesses.
What are the store hours for Verizon in New Castle?
Verizon is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up online orders in-store at Verizon in New Castle?
Yes, Verizon offers in-store pickup for orders.
What brands of mobile devices and accessories are available at Verizon in New Castle?
Verizon carries brands such as Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and more.
Does Verizon in New Castle offer Verizon Wireless plans and device financing?
Yes, they offer Verizon Wireless plans including unlimited data, device activation, and device financing options.
How can I make an appointment or schedule a visit at Verizon New Castle?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What nearby mobile phone stores are close to Verizon in New Castle that I can compare plans with?
Nearby mobile phone stores include AT&T, Sprint Store, T-Mobile Authorized Retailer, BOOST Mobile New Castle, and Xfinity Store by Comcast Branded Partner.
Are there any nearby places to shop or dine around Verizon in New Castle?
Yes, nearby shopping includes GameStop, Staples, and Dollar Tree, while dining options nearby include Hong Kong Buffet, Yamato sushi restaurant, Subway, and Jersey Mike's Subs.
What beauty and wellness options are available near Verizon at 2505 West State Street?
Nearby beauty salons include Cost Cutters, Famous Hair, and Sally Beauty, and for fitness, Planet Fitness is close by for sports and recreation.
What is the best way to contact Verizon New Castle for support or inquiries?
You can call Verizon New Castle at +1 724-202-6607 or visit their website at https://shop.wirelesszone.com/pa/new-castle/2505-west-state-street.