Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, New Castle, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2505 West State Street.
Location
Hours
Reviews
4.9
609 reviews
5 stars
595
4 stars2
3 stars0
2 stars3
1 star9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Devin, Jed, and George.
Store Experience
Customers consistently described the store as clean, pleasant, and well-organized, contributing to a positive shopping experience.
Phone Upgrades
Many customers reported smooth and efficient processes when upgrading their phones, often highlighting the staff's assistance in transferring data and finding the best deals.
Curbside Pickup Issues
Some customers expressed disappointment with the curbside pickup service, indicating a lack of clarity and efficiency in the process.
- JTJames Thomas2 days ago5.0Logan did great helped with everything I needed
- PEPhillip EliasDec 29, 20255.0Miles was great! He cleared up my old phone with a ton of viruses on it and he also got me a better phone on a better monthly price!
- WNWes NewtonDec 11, 20255.0Miles made my day! Went from a super old S6 to an S25 and made it super easy to move everything over!
- MHMiles HassanOct 27, 20255.0Had a good time upgrading my phone! Devin & Jed were both great with helping me pick out the best phone for me!
- DDDeepAbyssOct 11, 20255.0Good customer service and nice workers.
Frequently Asked Questions About Verizon
What services does Verizon at 2505 West State Street in New Castle offer?
Verizon provides smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for consumers and businesses.
What are the store hours for Verizon in New Castle?
Verizon is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up online orders in-store at Verizon in New Castle?
Yes, Verizon offers in-store pickup for orders.
What brands of mobile devices and accessories are available at Verizon in New Castle?
Verizon carries brands such as Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and more.
Does Verizon in New Castle offer Verizon Wireless plans and device financing?
Yes, they offer Verizon Wireless plans including unlimited data, device activation, and device financing options.
How can I make an appointment or schedule a visit at Verizon New Castle?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What nearby mobile phone stores are close to Verizon in New Castle that I can compare plans with?
Nearby mobile phone stores include AT&T, Sprint Store, T-Mobile Authorized Retailer, BOOST Mobile New Castle, and Xfinity Store by Comcast Branded Partner.
Are there any nearby places to shop or dine around Verizon in New Castle?
Yes, nearby shopping includes GameStop, Staples, and Dollar Tree, while dining options nearby include Hong Kong Buffet, Yamato sushi restaurant, Subway, and Jersey Mike's Subs.
What beauty and wellness options are available near Verizon at 2505 West State Street?
Nearby beauty salons include Cost Cutters, Famous Hair, and Sally Beauty, and for fitness, Planet Fitness is close by for sports and recreation.
What is the best way to contact Verizon New Castle for support or inquiries?
You can call Verizon New Castle at +1 724-202-6607 or visit their website at https://shop.wirelesszone.com/pa/new-castle/2505-west-state-street.