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Victra is your local Verizon Authorized Retailer in New Castle, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Just don’t bother going in. I went in yesterday to trade my old IPhone 11 in for a new 15 Pro. The guy at the desk a few days earlier had told me that they’d have a demo for the 15 that I could look at prior to signing with them. So I go in expecting to pay the taxes for the phone. I asked him if he could tell me what my plan would be for this phone. He just picked random numbers out of his head. Then told me that there is a $40 fee for transferring over all my stuff from my old phone to the new one. Then on top of that he was charging me an activation fee. Which I was told couldn’t be waived.
Since when is the value of a phone still valued at face value when a trade is made that you’re getting a $1000 rebate on? That’s a rip off in it of itself. Value is based off what a customer is willing to pay. Which because I’m trading you my phone. You should lower the tax for the phone since I’m not paying the full face value.
DC
Davonte Corbin
May 25, 2022
5.0
Morgan did great and helped me get a case, screen protector, new phone, 10/10 Service, Had a disaster of a day and helped me with everything i needed.
PP
Paula Palmer
Aug 3, 2018
5.0
Very friendly, welcoming, Tia new her stuff, took longer than expected but got our stuff n was done
What types of wireless devices does Verizon New Castle offer?
Verizon New Castle offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon New Castle?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at Verizon New Castle?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon New Castle offer in-store pickup for orders?
Yes, Verizon New Castle offers in-store pickup service.
Which brands can I find at Verizon New Castle?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate, Otterbox, and PureGear.
Is free Wi-Fi available at Verizon New Castle?
Yes, free Wi-Fi is available for customers at the store.
What are some nearby places I can visit before or after shopping at Verizon New Castle?
You can visit Cascade Park and its Dance Pavilion, or enjoy dining at Jimmy's fast food restaurant, both close to the store.
Are there other mobile phone stores near Verizon New Castle?
Yes, nearby mobile phone stores include Verizon Authorized Retailer – GoWireless and Victra — Verizon Authorized Retailer.
What community services and organizations are located near Verizon New Castle?
Nearby community services include Veterans of Foreign Wars, Don Services, and Castle Paws & Taws social service organizations.
How can I contact Verizon New Castle for more information?
You can contact them by phone at +1 724-658-6900 or email Info@victra.com.