Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Mechanicsburg for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
449 reviews
5 stars
214
4 stars
59
3 stars
34
2 stars
26
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, citing unhelpful staff and a lack of support for existing customers.
Staff Knowledge
While some reviews praised knowledgeable and helpful staff, many others highlighted instances of staff being uninformed or unable to assist with basic inquiries.
Sales Experience
Several customers expressed frustration with the sales process, including upselling tactics and issues with billing discrepancies.
Store Environment
Customers noted long wait times and crowded conditions, with some expressing dissatisfaction with the overall atmosphere and service efficiency.
Positive Interactions
Despite the negative feedback, there were several positive mentions of specific employees who provided excellent service and support.
- AAAshley AshNov 13, 20251.0Very unprofessional staff, walked in and waited for help for 45 minutes before being approached,seems like the staff rather speak amongst each other than do their jobs.
- CBCharles BoettingerNov 13, 20255.0Great service. They take their time to ensure you get everything you need (which can cause a lengthy wait for your turn)
- CMClaire MacNov 10, 20251.0I don't understand the point of having a store front for a process that both can be done entirely online and will not give you a physical product in the end but will ship it to you making you wait longer. Why did I bother to physically move my body to a store if I can't buy my product there? I waited in line for half an hour with nowhere to sit for nothing!
- GBGeorge BolssNov 7, 20255.0Sam was outstanding! went way above and beyond to help me out and was extremely helpful and patient. thank you Sam! i now have my new iphone and am very happy.
- MGMaserati GodOct 25, 20252.0There was a guy in there that was a little too touchy with my wife for my liking. I chose to be civil rather than make a disturbance just to get finished with the process. As a customer service person, you should never have to touch the customer in any manner
Frequently Asked Questions About Verizon
What are the store hours for the Verizon Mechanicsburg location?
The Verizon store in Mechanicsburg is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 5:00 PM.
What types of products does Verizon Mechanicsburg offer?
Verizon Mechanicsburg offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands, along with products such as FIOS, business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an appointment at the Verizon Mechanicsburg store?
Yes, you can schedule an in-store appointment online or through the My Verizon app for a convenient shopping experience at the Mechanicsburg store.
What delivery and pickup options are available at Verizon Mechanicsburg?
Verizon offers in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas for orders placed online or in-store.
Does Verizon Mechanicsburg accept mobile payments and debit cards?
Yes, Verizon Mechanicsburg accepts mobile NFC payments, debit cards, and checks. They do not require cash-only transactions.
Is there free Wi-Fi available at Verizon Mechanicsburg?
Yes, the Verizon Mechanicsburg store provides free Wi-Fi for customers during their visit.
Which other mobile phone stores are located near Verizon Mechanicsburg?
Nearby mobile phone stores include another Verizon location and an AT&T Store, offering alternative options for mobile services and devices in the area.
What dining options are available near the Verizon store in Mechanicsburg?
You can enjoy meals at several nearby restaurants including LongHorn Steakhouse, Chili’s Grill & Bar, Pizza Hut Express, It’s Just Wings, El Rodeo, Chick-fil-A, and Panera Bread before or after visiting Verizon.
Are there any personal care or grooming services near the Verizon Mechanicsburg store?
Yes, nearby personal care services include Nailtique hair salon, M & D Nails Spa, Michael Humes barber, Rosie the Barber, West Side Barber Shop, and Clean Cut Barbershop.
Where can I find furniture and mattress stores close to Verizon Mechanicsburg?
Nearby furniture and mattress stores include Mattress Warehouse, Lancaster Mattress Co., Sofa Selections, and Silver Springs Square, making it convenient to shop for home goods near Verizon.