Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lebanon, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
242 reviews
5 stars
190
4 stars
11
3 stars
8
2 stars2
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, particularly highlighting individuals like Monica, Jami, and Kiersten.
Service Delays
Several reviews mentioned long wait times and slow service, with some customers expressing frustration over being ignored or having to wait excessively.
Technical Assistance
Customers appreciated the technical support provided, especially when dealing with complex issues, although some reported difficulties with phone setups and information transfers.
Mixed Experiences
While many had positive interactions, there were notable complaints about aggressive sales tactics and poor communication regarding promotions and store hours.
- MGMarilyn Griesemer3 days ago5.0Very helpful with upgrading my phone.
- KHkristi haagAug 14, 20254.0In and out fast. Didn't offer to set up phone. I'm having some issues getting all my info back.
- CGCorey GilbertJul 31, 20255.0The young lady was knowledgeable and nice. I would recommend
- TMTina MarieDec 1, 20185.0These guys were awesome! Very helpful. They tried for over an hour to get information from my sons smashed phone while doing an upgrade and looked for anyway they could give us a discount on our plan. We really appreciated all their hard work and dedication to customer service.
- CSCivic SiegeNov 17, 20165.0Great staff!!
Frequently Asked Questions About Verizon
What products does Verizon in Lebanon, PA offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon at 207 Rocherty Rd?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
What services can I get at Verizon in Lebanon, PA?
Services include new lines, upgrades, new devices, accessories, and Fios Home Internet.
Does this Verizon location offer in-store pickup?
Yes, Verizon offers in-store pickup for your convenience.
What payment options are accepted at Verizon Lebanon?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
What brands of devices can I find at this Verizon store?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate and Otterbox.
Does Verizon Lebanon provide free Wi-Fi to customers?
Yes, free Wi-Fi is available at this location.
What are some nearby food options close to Verizon at 207 Rocherty Rd?
Customers can visit nearby eateries such as Five Guys for burgers or SUBWAY for sandwiches before or after their visit.
Are there convenient places to refuel or grab coffee near Verizon Lebanon?
Yes, Sheetz is located nearby offering gas, convenience items, and coffee for visitors.
Can I find other mobile stores or electronic retailers near Verizon Lebanon?
Yes, Victra — Verizon Authorized Retailer is nearby offering additional mobile phone and internet service options.