Verizon

4.8
570 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Latrobe, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2401 Sharkey'S Drive.

Location

Verizon
2401 Sharkey'S Drive, Latrobe, PA
15650, United States

Hours

Reviews

4.8
559 reviews
5 stars
523
4 stars
9
3 stars
4
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being knowledgeable, friendly, and attentive, with many specifically highlighting Jerry's exceptional service.

Staff Knowledge

Multiple reviews noted the staff's expertise in explaining phone features and plans, helping customers save money and resolve issues.

Positive Experiences

Many customers reported great experiences at the store, often mentioning the helpfulness and professionalism of various employees.

Mixed Reviews

While most feedback was positive, a few customers reported negative experiences with specific staff members, indicating inconsistency in service quality.

Problem Resolution

Several reviews highlighted the staff's effectiveness in resolving technical issues and assisting with phone upgrades and transfers.
  • VQ
    Valerie Quarles
    5 days ago
    5.0
    Had an amazing experience at this Verizon store, incredible customer service from Amy. Helped me get a phone in an emergency situation when I needed it most. Was quick and easy and helped me get a fantastic deal on a new tablet as the perfect Christmas gift too:) Overall fantastic experience:)
  • SB
    Sandor Beaken
    Nov 14, 2025
    5.0
    Love this store and it’s employees!! Aimee is so personable and so friendly. If you need help with anything, she’s right there! Brian, the manager, made the process so easy and stress free, not to mention got my bill down by getting the best deals possible! I switched from Xfinity to Verizon and couldn’t be happier with my experience at this store! As if the services, product, and pricing isn’t enough to convince you to choose Verizon, this store tops it off with its amazing customer service. Thank you Aimee and Brian!!
  • JG
    jeremy greenawalt
    Nov 1, 2025
    5.0
    Jerry was awesome made the new phone process so easy and smooth!!! Highly recommend
  • CS
    Christina Streeter
    Oct 31, 2025
    5.0
    Thank you to the staff here. They know what they’re talking about and take good care of customers.
  • AL
    Andy Lopez
    Oct 31, 2025
    5.0
    HIGHLY recommend this store if you're wanting clear and easy help with your phone. They I form you of things you wouldn't normally check and it's super helpful!

Frequently Asked Questions About Verizon

What types of products and services does Verizon Wireless Zone in Latrobe offer?

Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and provides award-winning customer service for Verizon products and services.

Where is the Verizon Wireless Zone store located in Latrobe?

The store is located at 2401 Sharkey's Drive, Ste A, Latrobe, PA 15650, inside Ollies Plaza.