Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Latrobe, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2401 Sharkey'S Drive.
Location
Hours
Reviews
4.8
577 reviews
5 stars
540
4 stars
10
3 stars4
2 stars3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Jerry and Andy, for their exceptional service, patience, and knowledge.
Knowledgeable Staff
Many reviews highlighted the staff's expertise in resolving technical issues and providing helpful information about products and services.
Positive Experiences
Overall, customers reported very positive experiences at the store, often recommending it to others for its friendly atmosphere and effective assistance.
Mixed Experiences
A few reviews mentioned negative interactions with specific staff members, indicating that customer service quality may vary.
- KSKaren Stitt4 days ago5.0Andy was knowledgeable wonderful, patient and professional! Great service!
- JBJeff BurzawaDec 26, 20254.0Came in for charging issue with my phone. I am clueless when it comes to tech. ANDY got me hooked up with a new phone and all data transferred at a reduced rate. Outstanding customer service could not have been more satisfied with the result. 5 star x 10. Thank you Andy made a stressful situation easy
- VVVibezDec 22, 20255.0Very helpful very satisfied definitely recommend this store to everyone
- JVJenny VolpeDec 22, 20255.0Recently stopped at the Latrobe, Pa Verizon store to resolve a technical issue. My sales representative Andy, resolved the immediate issue with urgency and efficiency. Furthermore, she assisted me with additional information such as auto pay and new accessories to meet needs I didn’t even realize I had. Amazing customer service - 10 out of 10 will recommend!
- KDKayla DurigonDec 15, 20255.0Andy at the Verizon store was absolutely amazing. She was incredibly patient while helping us work through multiple issues and never made us feel rushed. Super kind, knowledgeable, and truly went above and beyond. Customer service like this is rare—thank you, Andy!
Frequently Asked Questions About Verizon
What types of products and services does Verizon Wireless Zone in Latrobe offer?
Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and provides award-winning customer service for Verizon products and services.
Where is the Verizon Wireless Zone store located in Latrobe?
The store is located at 2401 Sharkey's Drive, Ste A, Latrobe, PA 15650, inside Ollies Plaza.
What are the business hours for Verizon Wireless Zone in Latrobe?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone in Latrobe offer in-store pickup services?
Yes, the store offers in-store pickup services for purchased products.
How can I make an appointment or schedule services online with Verizon Wireless Zone in Latrobe?
You can schedule appointments online at https://wirelesszone.com/appointments/.
What brands does Verizon Wireless Zone in Latrobe carry?
The store carries Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, and many other popular brands.
Is Verizon Wireless Zone in Latrobe an authorized Verizon retailer?
Yes, Wireless Zone is an independently owned and operated Verizon Authorized Retailer in Latrobe.
What nearby places can I visit before or after shopping at Verizon Wireless Zone in Latrobe?
You can visit Mr. Toppins Frozen Yogurt for a sweet treat, enjoy a meal at Asian Kitchen, or get a relaxing spa service at Our Nails and Spa—all conveniently located near the store.
Are there other mobile phone stores close to Verizon Wireless Zone in Latrobe?
Yes, there are nearby AT&T stores and authorized retailers, which can be options for comparing plans or devices.
Where can I find food options near Verizon Wireless Zone in Latrobe?
Nearby food options include Jersey Mike’s Subs for sandwiches and fast food, and Starbucks for coffee and drinks, ideal for a quick bite or beverage when visiting the store.