Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Kutztown, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
201 reviews
5 stars
179
4 stars
10
3 stars3
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Justin and Jon.
Efficiency
Many reviews highlighted the quick and efficient service provided, making phone upgrades and data transfers easy for customers.
Sales Practices
Some customers expressed concerns about upselling and unexpected charges, indicating a need for clearer communication regarding pricing and services.
Store Environment
The store was described as pleasant and welcoming, although there were mentions of long wait times and the need for better air conditioning.
Technical Support
Several customers appreciated the staff's ability to resolve technical issues and assist with phone setups, contributing to a positive overall experience.
- VEVicky Esposito3 days ago5.0Best I've ever dealt with ready for new phone soon
- CTConner TrubillaNov 15, 20255.0Go there and ask for Joseph he is the best!
- WDWayne DownsNov 14, 20251.0Went in to get data transferred from one phone to another. They charged me $80 per phone. They spent the whole time trying to convince me to get Interntlet service. When we left, most of my programs were deleted.
- MWMarcy WebbJul 30, 20255.0The service rep was so helpful and very knowledgeable with changing phones etc. I drive 30 mins because this store is so helpful and stress free!
- BHBrandon HessJun 27, 20255.0Fast,friendly service.
Frequently Asked Questions About Verizon
What products and services does Verizon in Kutztown, PA offer?
Verizon offers a full range of wireless devices including phones, tablets, wearable technology, home internet, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
What are the opening hours of the Verizon store at 560 E Main St, Kutztown?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Does the Verizon store offer in-store pickup for online orders?
Yes, in-store pickup is available for orders.
What payment options are accepted at the Verizon store in Kutztown?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Is free Wi-Fi available at the Verizon store in Kutztown?
Yes, free Wi-Fi is available in the store.
Does the Verizon store in Kutztown provide electronics recycling?
Yes, the store offers electronics recycling services.
What languages are spoken at the Verizon store in Kutztown?
The store provides service in English and Spanish.
Which nearby places can I visit along with Verizon in Kutztown?
Nearby you can visit Rite Aid pharmacy for your health needs, Kutztown Park for outdoor activities, and Giovanna's Pizzeria for dining.
Can I combine a visit to Verizon with a stop at nearby boutiques or fitness centers?
Yes, you can visit Classy Ladies Boutiques for shopping or Planet Fitness for workouts, both located near Verizon in Kutztown.
Are there nearby transportation or money transfer services close to Verizon in Kutztown?
Yes, Western Union money transfer services and UPS Access Point for courier and shipping services are nearby, which can assist with your errands during your visit.