Verizon

4.9
1163 reviews
Wireless Zone, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smart watches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones. Samsung, Google, Apple, LG, Motorola

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, King Of Prussia, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 120 Village Dr.

Location

Verizon
120 Village Dr, King Of Prussia, PA
19406, United States

Hours

Reviews

4.9
1,158 reviews
5 stars
1,116
4 stars
5
3 stars
0
2 stars
1
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Lou and his team received high praise for their exceptional customer service, with many customers highlighting their patience, knowledge, and willingness to help.

Knowledgeable Staff

Customers frequently noted the staff's expertise and ability to explain complex issues clearly, making the process smooth and stress-free.

Mixed Experiences

While many reviews were positive, there were a few negative experiences regarding service issues and miscommunication, indicating inconsistency in customer satisfaction.

Recommendations

Numerous customers highly recommended this location, particularly praising Lou for his outstanding service and support.
  • DH
    Deirdre Hanks
    1 day ago
    5.0
    Worked with Mark who was fantastic. I ended up saving over 25 dollars on my monthly cell bill!
  • MW
    Mi’yearah Wilkins
    4 days ago
    5.0
    Lou was the best he will always go above and beyond for his customers. He is trustworthy and upfront about everything. I will never go anywhere else except 120 village drive thank you so much for all that you do
  • BG
    Brittany Grala
    Jan 3, 2026
    5.0
    Louis was amazing to work with! He helped us start to finish with getting new phones, and was so kind, patient, understanding, knowledgeable, efficient, and professional. Can't recommend him and this location enough. Thank you again for everything, Louis!
  • CC
    Chanshi Chibwe
    Dec 29, 2025
    5.0
    Lou was wonderfully supportive, efficient, considerate and knowledgeable to address my concerns and help me upgrade for the first time in 6 years. I was anticipating needing to switch phones (mine is broken) but he made it not only painless, he truly set me up for success! Cornell was also a kind and supportive aid in the process, they made the set-up process quite fun! Highly recommend this location and please ask for Lou!
  • RR
    Rezzo
    Dec 26, 2025
    5.0
    I was having problems with my phone. It kept restarting randomly all day. I called Lou at Verizon and he said no problem bring it in and let me have a look at it. I tell you he took his time and explained everything to me. I kept asking questions some were repeated he didn't get upset with me. He was calm and very knowledgeable and assured me that he would help. He helped me out and I tell you this man is the best at what he does! I recommend the Verizon in King of Prussia in the Town Centre for anyone to come to who needs help and want to feel like their needs are heard and taken care of. 5 ⭐ across the board!!

Frequently Asked Questions About Verizon

What services does Verizon at 120 Village Dr in King Of Prussia offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, bill payments, new lines, upgrades, device activation, and more.

What brands can I find at this Verizon store?

You can find brands like Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and more.