Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, King Of Prussia, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 120 Village Dr.
Location
Hours
Reviews
4.9
1,158 reviews
5 stars
1,116
4 stars5
3 stars0
2 stars1
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Lou and his team received high praise for their exceptional customer service, with many customers highlighting their patience, knowledge, and willingness to help.
Knowledgeable Staff
Customers frequently noted the staff's expertise and ability to explain complex issues clearly, making the process smooth and stress-free.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding service issues and miscommunication, indicating inconsistency in customer satisfaction.
Recommendations
Numerous customers highly recommended this location, particularly praising Lou for his outstanding service and support.
- DHDeirdre Hanks1 day ago5.0Worked with Mark who was fantastic. I ended up saving over 25 dollars on my monthly cell bill!
- MWMi’yearah Wilkins4 days ago5.0Lou was the best he will always go above and beyond for his customers. He is trustworthy and upfront about everything. I will never go anywhere else except 120 village drive thank you so much for all that you do
- BGBrittany GralaJan 3, 20265.0Louis was amazing to work with! He helped us start to finish with getting new phones, and was so kind, patient, understanding, knowledgeable, efficient, and professional. Can't recommend him and this location enough. Thank you again for everything, Louis!
- CCChanshi ChibweDec 29, 20255.0Lou was wonderfully supportive, efficient, considerate and knowledgeable to address my concerns and help me upgrade for the first time in 6 years. I was anticipating needing to switch phones (mine is broken) but he made it not only painless, he truly set me up for success! Cornell was also a kind and supportive aid in the process, they made the set-up process quite fun! Highly recommend this location and please ask for Lou!
- RRRezzoDec 26, 20255.0I was having problems with my phone. It kept restarting randomly all day. I called Lou at Verizon and he said no problem bring it in and let me have a look at it. I tell you he took his time and explained everything to me. I kept asking questions some were repeated he didn't get upset with me. He was calm and very knowledgeable and assured me that he would help. He helped me out and I tell you this man is the best at what he does! I recommend the Verizon in King of Prussia in the Town Centre for anyone to come to who needs help and want to feel like their needs are heard and taken care of. 5 ⭐ across the board!!
Frequently Asked Questions About Verizon
What services does Verizon at 120 Village Dr in King Of Prussia offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, bill payments, new lines, upgrades, device activation, and more.
What brands can I find at this Verizon store?
You can find brands like Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and more.
What are the store hours for the Verizon Authorized Retailer in King Of Prussia?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I pick up my orders in store at the Verizon King Of Prussia location?
Yes, in-store pickup is available at this location.
Is the Verizon store in King Of Prussia independently operated?
Yes, Wireless Zone independently operates this Verizon Authorized Retailer in King Of Prussia.
Where is the Verizon store located in King Of Prussia?
It is located at 120 Village Drive, Suite 120, King Of Prussia, PA 19406.
How can I schedule an appointment or shop online for Verizon services in King Of Prussia?
You can schedule an appointment or shop online at https://wirelesszone.com/appointments/.
What nearby dining options are close to the Verizon store at 120 Village Dr?
Nearby dining options include Habit Burger & Grill, Mission BBQ, The Habit Burger Grill, honeygrow, Davio's King of Prussia, Naf Naf Grill, and 360 Chicken, offering a variety of cuisines from burgers to barbecue, Mediterranean, and Korean.
Are there any fitness or recreational facilities near the Verizon store?
Yes, LA Fitness, a gym and sports and recreation venue, is nearby for those interested in fitness activities.
What shopping centers or additional services are close to the Verizon Authorized Retailer in King Of Prussia?
King of Prussia Town Center, a shopping and dining center, is nearby, as well as services like PNC bank and various specialty stores including Road Runner Sports and GNC Live Well.