Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Johnstown, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 592 Galleria Dr.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
1,007 reviews
5 stars
985
4 stars6
3 stars1
2 stars3
1 star12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and knowledge, with specific mentions of employees like Patrick, Zach, and Kashema.
Sales Experience
Several reviews highlighted positive experiences during the sales process, with customers feeling satisfied with their purchases and the assistance they received.
Mixed Feedback
While many reviews were positive, some customers reported issues with billing and follow-up service, indicating a need for improvement in these areas.
Store Environment
Customers appreciated the clean and welcoming atmosphere of the store, contributing to their overall positive experience.
- SSSusan ShafferJan 2, 20265.0Very nice staff!!
- HDHannah DoermannNov 28, 20255.0iPhone 17 for free
- MLMarg LNov 16, 20255.0Pat was great, he saved us money and got us a new phone.
- JPJudy PisarskiNov 13, 20251.0The manager there added so much yo your bill without your permission... never again will I go there. And verizons service used to be good, not now my reception is horrible both cell phone and internet.
- MCMelissa CaboJan 28, 20225.0Lontrell Roebuck helped my elderly mother with chosing a phone perfectly suited for her. He was attentive, had a great sense of humor, and gave fantastic service.
Frequently Asked Questions About Verizon
What types of products can I purchase at Verizon Wireless Zone in Johnstown?
You can buy smartphones, tablets, wireless devices, tech accessories, connected devices, and Verizon home internet products.
What are the store hours for Verizon on Galleria Drive?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon offer in-store or curbside pickup services?
Yes, Verizon offers both in-store pickup and curbside pickup services for customer convenience.
What payment options are accepted at this Verizon location?
They accept American Express, Apple Pay, Cash, Check, Discover, Financing, Invoice, MasterCard, Samsung Pay, and Visa.
What brands of devices and accessories are available at this Verizon store?
Brands include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and many others.
What services does Verizon provide at this Johnstown retail location?
Services include bill payments, new lines, upgrades, new devices, accessories, Verizon wireless plans, device activation and financing, prepaid options, wet phone recovery, and more.
Can I schedule an appointment or reservation at this Verizon store?
Yes, you can schedule an appointment through their online reservation site at https://wirelesszone.com/appointments/.
Are there any nearby places where customers can eat or relax before or after visiting Verizon?
Yes, nearby dining options include McDonald's, The Italian Oven Restaurant, Red Lobster, Chuck E. Cheese's, Long John Silvers, and more for food and entertainment.
What nearby stores might be convenient for customers shopping at Verizon?
Customers can visit Walmart, Sears, JCPenney, Staples, Hollister, and Toys"R"Us which are nearby retail stores.
Are there nearby services to support mailing or shipping needs while visiting Verizon?
Yes, UPS Alliance Shipping Partner and UPS Access Point location are nearby for courier and shipping services.