Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Indiana, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 401 Philadelphia St.
Location
Hours
Reviews
4.9
470 reviews
5 stars
442
4 stars
11
3 stars
8
2 stars3
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees like Aiden, Adria, Andrew, and Nathan.
Sales Experience
Many reviews highlighted positive sales experiences, with staff going above and beyond to assist customers in selecting the right products and plans.
Store Environment
The store was noted for being clean and well-organized, contributing to a pleasant shopping experience.
Communication Issues
Some customers reported difficulties with phone communication, including issues with answering calls and a full voicemail.
Mixed Experiences
While many reviews were positive, a few customers expressed dissatisfaction with service consistency, mentioning negative experiences at other locations.
- DMDavid MorrisDec 24, 20255.0Had an awesome sales experience with Aimee. I will definitely go here again
- KRKelsey ReisingerDec 5, 20255.0Mr Brad helped me out today! He is a great salesman
- SASarah AndersonNov 30, 20252.0Typically a good experience but they don't answer the phone and when it does "answer" it's a high-pitched screech. Their mailbox is also full.
- NGNicole GastonNov 18, 20255.0Went in for a new phone and Aiden helped immensely- he was very friendly and informative on all of the options and went above and beyond to help make sure I chose the right one for me
- JCJamie CassidyNov 3, 20255.0Great service
Frequently Asked Questions About Verizon
What products and services does Verizon at 401 Philadelphia St offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including 5G service for both consumers and businesses.
What are the store hours for Verizon at 401 Philadelphia St in Indiana, PA?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Where is Verizon located in Indiana, PA?
Verizon is located at 401 Philadelphia St, Ste 100, Southtowne Plaza, next to Walmart, Indiana, PA 15701.
Can I pick up my order in-store at Verizon?
Yes, Verizon offers in-store pickup for orders.
How can I schedule an appointment or manage services for Verizon?
You can schedule appointments or manage services through the My Verizon app or visit https://wirelesszone.com/appointments/.
What brands does Verizon carry?
Verizon carries brands including Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and many more.
What are some nearby places I can visit when I come to Verizon at 401 Philadelphia St?
Nearby places include Metro by T-Mobile for additional mobile services, Domino's Pizza for a quick meal, and Sheetz for convenience and fuel.
Is there convenient public access or services near Verizon at Southtowne Plaza?
Yes, nearby you will find ATMs like CoinFlip Bitcoin ATM and PNC ATM, gas stations such as Exxon and Sheetz, and money transfer services like Western Union, making errands convenient during your visit.
Are there dining options close to Verizon in Indiana, PA?
Yes, there are several dining options nearby including Domino's Pizza, Subs N Suds, Benjamin's American Restaurant, and Brunzies bar and restaurant.
Does Verizon provide assistance with device issues like wet phone recovery?
Yes, Verizon specializes in services including wet phone recovery, device activation, and device financing along with their wireless plans and accessories.