Verizon

4.9
944 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Hummelstown, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 769 Middletown Rd.

Details

  • Curbside pickupNot available

Location

Verizon
769 Middletown Rd, Hummelstown, PA
17036, United States

Hours

Reviews

4.9
933 reviews
5 stars
910
4 stars
11
3 stars
1
2 stars
3
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Amir received consistent praise for his exceptional customer service, being described as helpful, friendly, and knowledgeable.

Efficiency

Customers appreciated the quick and efficient service, often noting that their needs were met in a timely manner.

Professionalism

Both Amir and Jamal were recognized for their professionalism, patience, and ability to handle multiple customers effectively.

Product Knowledge

Amir was frequently commended for his extensive knowledge about products and promotions, helping customers make informed decisions.
  • CK
    Chan Kim
    4 days ago
    5.0
    Jamal was extremely helpful and truly went above and beyond. He took the time to walk me through my trade-in step by step and made the entire process smooth and stress-free. He also showed me resources and options I had no idea existed that ended up saving me money. Jamal was positive, kind, knowledgeable, and very proactive throughout the entire experience. This is the level of customer service that makes a real difference. Highly recommend working with him if you’re at Verizon.
  • JD
    John Dahmus
    5 days ago
    5.0
    Amir was fantastic. Very professional, helpful in explaining the transfer process when I upgraded my phone and transferred the data from my old phone onto the new one, and even went the extra mile in putting on the phone case and screen protector with ease. Great employee overall making my experience with Verizon an overall pleasant one.
  • MF
    Mark Figueroa
    Jan 5, 2026
    5.0
    The staff was very friendly, courteous, kind and professional. The Gentleman that I spoke to (Bob) had plenty of suggestions and was very knowledgeable as well. I had to drop off a router and then he helped me with some mobile phone advice. I definitely recommend going to see Bob if you’re looking for a good advice and great service. Thanks Bob!
  • SM
    Sherri Mullen
    Jan 2, 2026
    5.0
    I came into the Verizon store with a very complex set of changes/requests/questions. Store manager Amir contacted the customer service rep directly via phone, and worked on my behalf to get everything sorted out and updated. He was patient, personable, and extremely knowledgeable during the whole process and made me feel like a valued customer. I highly recommend this store!
  • KM
    Kelly Martin
    Dec 29, 2025
    5.0
    Had a great experience discussing switching from AT&T to Verizon with the sales rep, I believe his name was Amir. He not only helped me to make my decision, he was multitasking by helping other customers to while making each of us feel like we had great service. I hate doing these tasks, but he made the experience a good one & I am sure when my devices come in, he will make the rest of the transaction awesome!

Frequently Asked Questions About Verizon

What products and services does Verizon at 769 Middletown Rd offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.

What are the operating hours of Verizon in Hummelstown?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 10:00 AM to 5:00 PM.