Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Hamburg, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
365 reviews
5 stars
308
4 stars
18
3 stars
6
2 stars2
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Gabe received numerous accolades for his exceptional customer service, being described as friendly, knowledgeable, and helpful.
Staff Attitude
Mixed reviews on staff attitude; while some praised employees like Gabe and Nick, others reported negative experiences with Kai, who was described as rude and dismissive.
Knowledgeability
Many customers noted the staff's knowledge about products and services, particularly praising Gabe and Nick for their expertise.
Service Speed
Service speed varied; some customers experienced slow service, while others reported quick and efficient assistance.
Sales Practices
Concerns were raised about upselling and misleading information regarding fees and accessories, leading to dissatisfaction among some customers.
- BLBrad Losito6 days ago1.0I was lied to about several things from Kai on my business account. Went in to lower our bill. And instead it increased for some unknown reason. Rebates I was promised never happened. According to Verizon, they don't exist. I think these employees make commission or just don't know what they're talking about
- ABAlison BowerNov 16, 20255.0The gentleman listened to me and worked in unison. A fabulous experience, I found the store to be relaxing and enjoyable. Recommend them highly.
- BBBevNov 1, 20255.0I received amazing customer service from Gabe and Nick, They made this senior citizen feel valued; which I usually don't in tech stores. I highly recommend this location.
- JKJulia KutzNov 1, 20255.0Gabe is the best ! Super helpful always professional and takes care of any phone needs
- HTHaven TaddeiOct 17, 20255.0Gabe was super helpful and quick with his service! I watched him fix an older man’s phone with junked up viruses which really made his day! He made setting up my new phone super easy and kept a positive attitude.
Frequently Asked Questions About Verizon
What kind of products can I find at Verizon in Hamburg, PA?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the opening hours of the Verizon store in Hamburg, PA?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order in-store at Verizon Hamburg?
Yes, Verizon offers in-store pickup services for your convenience.
What payment methods are accepted at Verizon Hamburg?
Verizon accepts American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, Samsung Pay, cash, and debit cards.
Does Verizon Hamburg provide device protection and accessories?
Yes, the store offers accessories and device protection alongside new devices and upgrades.
What languages are spoken at Verizon Hamburg?
English and Spanish are spoken at Verizon Hamburg.
Is there free Wi-Fi available at Verizon Hamburg?
Yes, Verizon Hamburg provides free Wi-Fi for customers in-store.
Which nearby places can I visit after shopping at Verizon Hamburg?
You can visit the Tilden Ridge Shopping Center, Five Guys for a meal, or the LA Nail Spa Hamburg for a beauty treatment, all conveniently close to Verizon Hamburg.
Are there other mobile phone stores near Verizon Hamburg?
Yes, nearby mobile phone stores include AT&T Store, T-Mobile, and GoWireless Verizon Premium Retailer, providing alternative options for devices and services.
What other services and stores can I find near Verizon Hamburg?
Nearby you can find beauty salons like Great Clips, health and supplement store GNC Live Well, and automotive services such as Mavis Discount Tire, making it convenient to run multiple errands in one area.