Verizon

4.4
205 reviews
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Business Details

37 Pine Grove Sq, Grove City, PA
16127, United States
(724) 458-8081
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Grove City, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
37 Pine Grove Sq, Grove City, PA
16127, United States

Hours

Reviews

4.4
204 reviews
5 stars
160
4 stars
12
3 stars
5
2 stars
2
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Josh, Devin, and Wes.

Billing Issues

Several reviews highlighted problems with billing, including overcharges and misleading information about services.

Store Experience

While some customers had positive experiences, others reported dissatisfaction with the store's management and service quality, suggesting inconsistency in customer care.

Staffing Concerns

Multiple reviews indicated that the store was often understaffed, leading to longer wait times and less personalized service.

Negative Experiences

A few customers reported feeling misled or uncomfortable, particularly regarding pricing and treatment of LGBTQ+ individuals.
  • CM
    Chelsea Miller
    4 days ago
    5.0
    Both guys in the store were great! Ordered my phone in for me and helped get it all set up. I really appreciate the time they take with you
  • TP
    Tammy Pokrant
    Jan 4, 2026
    5.0
    Very nice salesman
  • CH
    Ciarra Hohn
    Dec 13, 2025
    1.0
    If I could give a zero I would. They upgraded our WiFi for free. Prove was to stay the same($50 a month) Did not. For 4 months overcharged me (150). Then they figured it out… or so they said. The following month they over charged me (300) which over drafted me acct. and made it hard to get Christmas stuff before last min. Now we have that “sorted out” yet they locked me out of my account and shut off service. F Verizon. Don’t go here! Lots of people we know use Verizon and get overcharged.
  • GD
    Gayle Dzemyan
    Dec 7, 2025
    5.0
    Very helpful and knowledgeable
  • BB
    Betty
    Dec 1, 2025
    5.0
    One of the best experiences buying phones; Josh was knowledgeable, friendly and we left there happy with our phones.
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Frequently Asked Questions About Verizon

What products and services does Verizon in Grove City offer?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.

What are the operating hours of Verizon in Grove City?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 6:00 PM.