Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Gibsonia, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 500 Grandview Crossing Drive.
Location
Hours
Reviews
4.9
328 reviews
5 stars
311
4 stars
5
3 stars3
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specifically mentioning Jay, Toby, and Ethan for their exceptional service.
Professionalism
The staff demonstrated high levels of professionalism and patience, effectively addressing customer issues and providing clear explanations.
Problem Solving
Employees were noted for their ability to troubleshoot and resolve various technical issues, often going above and beyond to ensure customer satisfaction.
Recommendations
Many customers expressed a strong willingness to recommend this store to others, highlighting their positive experiences and the quality of service received.
- JIJanine I3 days ago5.0Great customer service! Jay was helpful, knowledgeable and efficient. I highly recommend!
- TBTia BurkaDec 31, 20255.0Great customer service from Jay
- KKKatrinaDec 31, 20255.0Jay was very helpful with all of my questions. It's not often you come across great customer service!
- MGM71 GarageDec 30, 20255.0Store manager Jay was super helpful and knowledgeable. Truly a great experience compared to the high pressure sales tactics I've experienced at other providers. Definitely a customer for life!!
- MJMajesta JohnsonDec 30, 20255.0Such a great place, excellent staff , very knowledgeable and professional. Highly recommended
Frequently Asked Questions About Verizon
What products and services does Verizon in Gibsonia offer?
Verizon in Gibsonia offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and more with Verizon network coverage including 5G service for consumers and businesses.
What are the operating hours for the Verizon Wireless Zone at 500 Grandview Crossing Drive?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I pick up my online order at the Gibsonia Verizon store?
Yes, in-store pickup is available at the Wireless Zone, Verizon Authorized Retailer in Gibsonia.
How can I schedule an appointment with the Gibsonia Verizon store?
You can schedule an appointment by visiting https://wirelesszone.com/appointments/
What customer service options are available at the Wireless Zone in Gibsonia?
The store provides award-winning customer service including help with upgrades, bill payments, device activation, financing, and wet phone recovery.
Is there Verizon home internet service available at this location?
Yes, Verizon home internet service including 5G home internet is available at the Gibsonia Verizon store.
What brands and accessories can I find at the Gibsonia Verizon store?
The store carries brands like Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and more, offering smartphones, accessories like phone cases, screen protectors, chargers, and Bluetooth devices.
Are there places to eat near the Verizon store at 500 Grandview Crossing Drive?
Yes, nearby dining options include Subway, Buffalo Wild Wings, Cala Lily Restaurant and Bar, and Pizza Hut Express, perfect for grabbing a meal before or after your visit.
What nearby services can help me with printing or business needs near the Verizon store?
Minuteman Press Gibsonia offers printing and business advertising services nearby, convenient for customers who may need printing solutions.
Where can I get a haircut or beauty supplies close to the Verizon Wireless Zone in Gibsonia?
Sport Clips Haircuts of Gibsonia and Sally Beauty are nearby for hair salon services and beauty products, ideal for customers combining errands in the area.