Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Gibsonia, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 500 Grandview Crossing Drive.
Location
Hours
Reviews
4.9
315 reviews
5 stars
298
4 stars
5
3 stars3
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting individuals like Jay, Toby, and Ethan for their helpfulness and professionalism.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, which helped customers make informed decisions.
Problem Solving
The team was frequently recognized for their ability to troubleshoot and resolve issues effectively, often going above and beyond to assist customers.
Friendly Atmosphere
Customers appreciated the friendly and welcoming environment of the store, making their experience enjoyable.
Efficiency
Several reviews mentioned the quick and efficient service provided by the staff, making the process of upgrading or purchasing new phones smooth.
- HGHolly GreinerNov 3, 20255.0Stopped in to this verizon location because I was having issues with my phone. Jay was able to not only clear up the issue but upgraded my phone with no additional cost. Very helpful, and friendly. Would recommend this location to anyone. Could not be more happy with the service here!
- RMRon MccrakenOct 24, 20255.0Very good customer service. Jay was awesome!
- RMRalph MinichOct 24, 20255.0Came into the store needing help with viruses on my phone, jay was extremely helpful! Took the time to clean my phone up and even save me money on my bill. He was very patient and provided excellent customer service! Thank you jay!
- TWT. Shawn WirginisOct 7, 20255.0Ethan was fantastic. Was able to trouble shoot an unusual problem and fix it.
- MAMartha AggazioSep 30, 20255.0The salesperson Jays Avitts was informative, kind and helpful. I appreciate his attention to all my questions and his detailed responses and solutions to my needs. I plan to use this location for any of my Verizon needs.
Frequently Asked Questions About Verizon
What products and services does Verizon in Gibsonia offer?
Verizon in Gibsonia offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and more with Verizon network coverage including 5G service for consumers and businesses.
What are the operating hours for the Verizon Wireless Zone at 500 Grandview Crossing Drive?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I pick up my online order at the Gibsonia Verizon store?
Yes, in-store pickup is available at the Wireless Zone, Verizon Authorized Retailer in Gibsonia.
How can I schedule an appointment with the Gibsonia Verizon store?
You can schedule an appointment by visiting https://wirelesszone.com/appointments/
What customer service options are available at the Wireless Zone in Gibsonia?
The store provides award-winning customer service including help with upgrades, bill payments, device activation, financing, and wet phone recovery.
Is there Verizon home internet service available at this location?
Yes, Verizon home internet service including 5G home internet is available at the Gibsonia Verizon store.
What brands and accessories can I find at the Gibsonia Verizon store?
The store carries brands like Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and more, offering smartphones, accessories like phone cases, screen protectors, chargers, and Bluetooth devices.
Are there places to eat near the Verizon store at 500 Grandview Crossing Drive?
Yes, nearby dining options include Subway, Buffalo Wild Wings, Cala Lily Restaurant and Bar, and Pizza Hut Express, perfect for grabbing a meal before or after your visit.
What nearby services can help me with printing or business needs near the Verizon store?
Minuteman Press Gibsonia offers printing and business advertising services nearby, convenient for customers who may need printing solutions.
Where can I get a haircut or beauty supplies close to the Verizon Wireless Zone in Gibsonia?
Sport Clips Haircuts of Gibsonia and Sally Beauty are nearby for hair salon services and beauty products, ideal for customers combining errands in the area.