Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Erie, PA location.
Details
- DeliveryNot available
- DebitAvailable
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.8
668 reviews
5 stars
623
4 stars
19
3 stars8
2 stars1
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional.
Knowledgeable Staff
Many reviews highlighted the staff's extensive knowledge about products and services, aiding customers in making informed decisions.
Efficiency
Customers appreciated the quick and efficient service, with many noting that their issues were resolved promptly.
Positive Experience
Numerous reviews reflected a positive overall experience, with customers expressing satisfaction and a willingness to return.
No Pressure Sales
Customers noted the absence of high-pressure sales tactics, which contributed to a relaxed shopping environment.
- HHHeidi HessOct 13, 20255.0Excellent staff, professional, helpful, kind, courteous. I will return for more business.
- KRKayla RiesdorphOct 3, 20255.0Excellent service! Helped me right away with my issue and got it handled very quickly!
- RTRuss ThompsonSep 19, 20255.0Mark did a great job. He was patient and knowledgeable.
- RRricoelite richAug 19, 20255.0I had a frustrating issue with my old phone, Gus made it smooth and easy to get me hooked up with a new one.
- KHK HAug 12, 20255.0The sales representative (Marc) was attentive, pleasant & helpful. Additionally, he was very knowledgeable regarding the different devices & plan options i inquired about. Most importantly he was efficient, but not pushy, & didn't waste my time. Due to all the above factors, I ended up purchasing a new phone, a new tablet & a new watch/phone; spending less time & leaving more satisfied than any other sales interactions I've had in many years. A 5 out of 5 star 🌟 experience!
Frequently Asked Questions About Verizon
What are the store hours for the Verizon retail location at 2501 W 12th St, Erie, PA?
The Verizon store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sunday.
Does this Verizon store offer in-store pickup for online orders?
Yes, this Verizon store offers in-store pickup services.
What wireless brands and devices can I find at this Verizon store?
You can find brands such as Apple, Samsung, Motorola, LG, HTC, Kyocera, Verizon, DISH, and accessories like Otterbox and Lifeproof cases.
What kinds of products and services are available at this Verizon store?
The store offers products including smartphones, iPhones, basic phones, wireless home phones, mobile broadband, and satellite TV. Services include activation, upgrade, transfer, setup, bill analysis, bill payment, and prepaid refill.
What payment options are accepted at the Verizon store?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the Verizon store wheelchair accessible and do they offer curbside pickup?
Yes, the store has a wheelchair-accessible entrance and provides curbside pickup along with in-store shopping.
What is the address and contact information for this Verizon store?
The store is located at 2501 W 12th St, Erie, PA 16505. You can call them at +1 814-838-3810 or email at stores@yourwirelessinc.com.
Are there other mobile phone stores near the Verizon location at 2501 W 12th St?
Yes, nearby mobile phone stores include Complete Wireless and Cricket Wireless Authorized Retailer, which you can visit for additional wireless products and services.
What healthcare facilities are near the Verizon store that customers might visit?
Nearby healthcare facilities include Children's Health Care - West, Millcreek Family Practice, Joseph F Deimel, MD, and AHN Dermatology West. These could be useful for customers combining errands related to health and wireless services.
What dining options are available near the Verizon store for customers who want to eat before or after shopping?
Nearby dining options include F&F Poke Bowl, a Hawaiian and bubble tea restaurant, and Chick-fil-A, a fast food chicken restaurant, offering convenient meal choices.