Business Details
About
Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Erie, PA location.
Details
- DeliveryNot available
- DebitAvailable
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.8
677 reviews
5 stars
631
4 stars
19
3 stars8
2 stars1
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, often highlighting specific representatives like Gus, Marc, and Matthew for their exceptional service.
Efficiency
Many reviews noted the quick and efficient service provided, with several customers mentioning that their issues were resolved promptly without feeling rushed.
Product Knowledge
The staff's extensive knowledge about products and plans was frequently commended, with customers appreciating the detailed explanations and advice given during their visits.
Positive Atmosphere
The store was described as having a friendly and relaxed environment, with no pressure sales tactics, contributing to a pleasant shopping experience.
- MMMelany Myers5 days ago5.0Mark was spectacular to work with. I am a senior individual with one line and he was very compassionate and knowledgeable and helped me obtain a phone and plan that would work best for me. I will always come back to that store as they are dedicated to providing the best product and service for the people of Erie, Pa
- NKNolan Konwinski6 days ago5.0The gentlemen are helpful and knowledgeable about Verizon & the mobile industry
- MLMarygrace Locustgrove9819@hotmail.comJan 5, 20265.0Gus was very helpful and informative. He took time with me and made sure I understood everything. I am very grateful to him and I got what I wanted.
- DMDAJAUNA MOOREDec 19, 20255.0Matthew and his brother are always so helpful when I go into the Yorktown verizon.
- SMSean MaloneyDec 16, 20251.0No help with phone charging issue. Had no chargers in store to use to charge phone to call their own customer support that they were telling me was the only way I could get my problem resolved. What's the point of a store where nobody can help you they can't even help you charge your phone and the only solution is to call customer support to solve problems.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon retail location at 2501 W 12th St, Erie, PA?
The Verizon store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sunday.
Does this Verizon store offer in-store pickup for online orders?
Yes, this Verizon store offers in-store pickup services.
What wireless brands and devices can I find at this Verizon store?
You can find brands such as Apple, Samsung, Motorola, LG, HTC, Kyocera, Verizon, DISH, and accessories like Otterbox and Lifeproof cases.
What kinds of products and services are available at this Verizon store?
The store offers products including smartphones, iPhones, basic phones, wireless home phones, mobile broadband, and satellite TV. Services include activation, upgrade, transfer, setup, bill analysis, bill payment, and prepaid refill.
What payment options are accepted at the Verizon store?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the Verizon store wheelchair accessible and do they offer curbside pickup?
Yes, the store has a wheelchair-accessible entrance and provides curbside pickup along with in-store shopping.
What is the address and contact information for this Verizon store?
The store is located at 2501 W 12th St, Erie, PA 16505. You can call them at +1 814-838-3810 or email at stores@yourwirelessinc.com.
Are there other mobile phone stores near the Verizon location at 2501 W 12th St?
Yes, nearby mobile phone stores include Complete Wireless and Cricket Wireless Authorized Retailer, which you can visit for additional wireless products and services.
What healthcare facilities are near the Verizon store that customers might visit?
Nearby healthcare facilities include Children's Health Care - West, Millcreek Family Practice, Joseph F Deimel, MD, and AHN Dermatology West. These could be useful for customers combining errands related to health and wireless services.
What dining options are available near the Verizon store for customers who want to eat before or after shopping?
Nearby dining options include F&F Poke Bowl, a Hawaiian and bubble tea restaurant, and Chick-fil-A, a fast food chicken restaurant, offering convenient meal choices.