Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Erie, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 4571 W Ridge Rd.
Details
- Cash onlyNot available
- Curbside pickupNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
450 reviews
5 stars
417
4 stars4
3 stars4
2 stars0
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Parker, Nick, and Danielle, received high praise for their exceptional customer service, knowledge, and patience.
Helpful Staff
Customers consistently noted the helpfulness of staff in resolving issues, providing information, and assisting with phone upgrades.
Knowledgeable Employees
Many reviews highlighted the staff's expertise in technology and phone plans, making the upgrade process smooth and informative.
Efficient Service
Customers appreciated the quick and efficient service, with many noting that their issues were resolved promptly.
Positive Experience
Overall, customers reported a positive experience at the store, often mentioning their willingness to return due to the excellent service.
- NRNancy RichterNov 15, 20255.0We just switched to Verizon after being customers with another company since we first got cell phones. The service from Brennan and Lucas was absolutely amazing. I have worked in customer service and management my whole life and they went above and beyond. This day and age customers service does really matter and they exceeded it! Thank you Verizon and the Westridge Road, Erie PA store!
- SDSherri DaughertyNov 14, 20255.0Tyler is amazing! He was very helpful! We appreciate all he did for us!
- ANAMY NuzbackNov 10, 20255.0Tyler was extremely helpful in setting up my Apple Watch. He took extra time to explain the watch to me.
- DBDeidre BenderNov 5, 20255.0These guys were great. Had terrible issues with the Verizon 800 tech but they fixed it quickly.
- LWLinda WNov 3, 20255.0Stopped in at Verizon on West 26th St. this morning because I was having a problem with my cell phone. A gentleman named Parker helped me , corrected all my problems! Parker was very nice , friendly and very kind and got my phone working correctly again! I highly recommend him for any of your phone problems!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Erie offer?
Verizon Wireless Zone in Erie offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
Can I pick up my order in-store or use curbside pickup at Verizon Wireless Zone?
Yes, Verizon Wireless Zone offers both in-store pickup and curbside pickup services.
What are the operating hours of Verizon Wireless Zone in Erie?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Where is Verizon Wireless Zone located in Erie?
Verizon Wireless Zone is located at 4571 W Ridge Rd, Erie, PA 16506.
How can I contact Verizon Wireless Zone in Erie?
You can contact Verizon Wireless Zone by phone at +1 814-314-0768 or via email at wz1002@wireless-zone.com.
Are there wheelchair accessible entrances at Verizon Wireless Zone?
Yes, Verizon Wireless Zone has wheelchair accessible entrances to accommodate all customers.
What brands are available at Verizon Wireless Zone in Erie?
The store offers products from Verizon, Apple, Samsung, Google, Motorola, LG, and various accessories brands like Otterbox, Mophie, and Belkin.
What nearby places can I visit when I come to Verizon Wireless Zone at 4571 W Ridge Rd?
Nearby places include U Pick 6 Public House, a pub and American restaurant; Millcreek Animal Hospital for pet services; and Marco's Pizza for dining or food delivery.
Is there an ATM near Verizon Wireless Zone in Erie?
Yes, there is a PNC ATM and Kwik Fill gas station with ATM services nearby for your convenience.
What other retail or service businesses are located near Verizon Wireless Zone?
Nearby businesses include Lowe's Home Improvement, BW Sites (home improvement and remodeling), Fit Plus gym, and several insurance agencies like Estok Insurance llc.