Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Erie, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 4571 W Ridge Rd.
Details
- Cash onlyNot available
- Curbside pickupNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
461 reviews
5 stars
427
4 stars4
3 stars4
2 stars1
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, helpful, and friendly, with many specific mentions of employees like Parker, Nick, and Lucas.
Efficiency
Many reviews highlighted the quick and efficient service provided during phone upgrades and troubleshooting.
Problem Solving
Staff were commended for their ability to resolve issues effectively, including technical problems and billing inquiries.
Overall Experience
The overall sentiment was very positive, with customers expressing satisfaction and a willingness to recommend the store to others.
- CHCindy Honey3 days ago2.0I upgrade my phone at the Verizon store on west 26th st store and had a limited amount of apps installed and was told the my bill would decrease by 10.00 and when I got my first bill came it went from 107. To 130. Not happy about that
- NBNora BoehmJan 2, 20265.0Parker was amazing & sooo helpful....highly recommend
- TBTrish BoehmJan 2, 20265.0Parker on West Ridge Road and the team were great at helping us consolidate our plans and subscriptions and get new phones at great prices!!
- PBPaul BlartDec 17, 20255.0I upgraded into a new Samsung Galaxy S25 Ultra today; Brennan was very knowledgeable and made that experience very efficient! I'll always buy my new phones from this location!! Awesome job!
- CCCatherine CardosoDec 12, 20255.0Thank you to both Parker Rhoades and Brennan Guisto for assisting me in getting a new phone. I stopped in and chatted with Parker, then returned through a snow storm I might add, with my husband just to make sure I had him with me in making the decision. You both were very helpful, and I will highly recommend this store to anyone who has Verizon. Thank you!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Erie offer?
Verizon Wireless Zone in Erie offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
Can I pick up my order in-store or use curbside pickup at Verizon Wireless Zone?
Yes, Verizon Wireless Zone offers both in-store pickup and curbside pickup services.
What are the operating hours of Verizon Wireless Zone in Erie?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Where is Verizon Wireless Zone located in Erie?
Verizon Wireless Zone is located at 4571 W Ridge Rd, Erie, PA 16506.
How can I contact Verizon Wireless Zone in Erie?
You can contact Verizon Wireless Zone by phone at +1 814-314-0768 or via email at wz1002@wireless-zone.com.
Are there wheelchair accessible entrances at Verizon Wireless Zone?
Yes, Verizon Wireless Zone has wheelchair accessible entrances to accommodate all customers.
What brands are available at Verizon Wireless Zone in Erie?
The store offers products from Verizon, Apple, Samsung, Google, Motorola, LG, and various accessories brands like Otterbox, Mophie, and Belkin.
What nearby places can I visit when I come to Verizon Wireless Zone at 4571 W Ridge Rd?
Nearby places include U Pick 6 Public House, a pub and American restaurant; Millcreek Animal Hospital for pet services; and Marco's Pizza for dining or food delivery.
Is there an ATM near Verizon Wireless Zone in Erie?
Yes, there is a PNC ATM and Kwik Fill gas station with ATM services nearby for your convenience.
What other retail or service businesses are located near Verizon Wireless Zone?
Nearby businesses include Lowe's Home Improvement, BW Sites (home improvement and remodeling), Fit Plus gym, and several insurance agencies like Estok Insurance llc.