About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Erie, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 5039 Peach St.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.7
415 reviews
5 stars
376
4 stars
12
3 stars2
2 stars5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Reese, Keath, and Parker.
Sales Experience
Many reviews highlighted the positive sales experience, noting that staff were not pushy and focused on finding the best deals for customers.
Knowledgeable Staff
Numerous customers commented on the staff's expertise and ability to explain technical details clearly, enhancing the overall experience.
Problem Resolution
Several reviews mentioned the staff's effectiveness in resolving issues with phones and plans, contributing to customer satisfaction.
Store Environment
The store was described as welcoming and pleasant, with a positive atmosphere that made customers feel comfortable.
- TMTeresa McGreevey1 day ago5.0Amel and the manager Keith were both very helpful in helping us get a new phone with the plan we wanted. They are vey knowledgeable and asked all our questions. They gave us great customer service and definitely will recommend them to family and friends looking to get a phone.
- BIBright INov 14, 20255.0Excellent service, solved my very frustrating problem easily and completely!
- DSDelena SchnarsNov 10, 20255.0Keath was extremely helpful and friendly. He has excellent customer service! We will be back to this store. Thank you!
- JSJustin SchnarsNov 10, 20255.0Keath, was fantastic, set up and did everything for us. Made sure we were good before letting us walk out the door.
- CTCindy TaboltNov 1, 20255.0A man with a lot of patience with the switch from Google phone to iPhone
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Erie offer?
Verizon Wireless Zone in Erie offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
Where is the Verizon Wireless Zone store located in Erie?
The store is located at 5039 Peach St, Unit A8, Erie, PA 16509.
What are the operating hours for Verizon Wireless Zone on weekdays and weekends?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sundays from 11:00 AM to 5:00 PM, with Sundays designated as Senior Day.
Does Verizon Wireless Zone offer in-store and curbside pickup options?
Yes, Verizon Wireless Zone offers both in-store and curbside pickup services.
Can customers schedule appointments or access Verizon services through an app?
Customers can schedule appointments via https://wirelesszone.com/appointments/ and use the My Verizon app for managing their services.
How can I contact Verizon Wireless Zone in Erie?
You can contact the store by phone at +1 814-868-1400 or email at wz1001@wireless-zone.com.
Does Verizon Wireless Zone provide device financing and protection plans?
Yes, the store offers device financing, Total Mobile Protection, Verizon Protect, and other wireless plans including no contract options.
What brands are available at Verizon Wireless Zone in Erie?
Brands available include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and many more.
Are there any nearby places to Verizon Wireless Zone in Erie that I might visit before or after shopping?
Nearby places include Pandora Jewelry, Jimmy John's sandwich restaurant, and Barbara's Hallmark Shop for gifts and souvenirs, which are convenient for visits before or after shopping at Verizon Wireless Zone.
Is there a nearby urgent care center near Verizon Wireless Zone in Erie for emergencies?
Yes, MedExpress Urgent Care is nearby, providing emergency room, laboratory testing, and ambulance services close to Verizon Wireless Zone.
How can I use nearby transit or locations to find Verizon Wireless Zone at 5039 Peach St?
The store is located near other retail and electronics stores like TCC and Wireless Zone, making it easier to locate; you can also visit nearby landmarks such as Beltone Hearing Aid Center or Edward Jones Financial Advisor for orientation.