Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Erie, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 4291 Buffalo Road.
Location
Hours
Reviews
4.9
1,590 reviews
5 stars
1,549
4 stars11
3 stars3
2 stars4
1 star23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Rick, Chuck, and Daulton received high praise for their helpfulness, knowledge, and willingness to assist customers, often going above and beyond.
Store Experience
Customers reported a positive and comfortable atmosphere in the store, with many expressing a preference for this location over others.
Technical Assistance
Staff were noted for their ability to solve technical issues effectively, with multiple customers highlighting successful resolutions to their problems.
Wait Times
Some customers experienced long wait times, particularly when the store was busy, which led to frustration for a few.
Billing Issues
There were complaints regarding misleading information about billing and promotions, with one customer feeling misled about a supposed discount.
- KHKamel hamaniNov 3, 20255.0Amazing Job Rick
- DHDavid HattonAug 2, 20255.06 months of phone and carrier aggravation all gone bye bye. Thank God. But moreso Daulton. I walked in hell-bent to escape the deceptive contract prison, but walked out a happy man, and I'm never happy 😊. Verizon, can you hear me now?
- NPNicole PisarchickJul 14, 20255.0Have had the best experience at this store! Usually go to Peach St, never have a good interaction. Rick was awesome! Super helpful and very nice to talk too!
- RMRobert MccarthyJul 3, 20255.0I'm skeptical at best dealing with cellphone centers, that being said- Chuck, Rick and rest of staff go WAAAAY above and beyond for our needs whenever a problem arises or we need upgrades. Take that, Ryan Reynolds! Lol
- JWJulie WegelinOct 14, 20215.0Thanks, Rick!
Frequently Asked Questions About Verizon
Where is the Verizon Wireless Zone store located in Erie?
The Wireless Zone, Verizon Authorized Retailer is located at 4291 Buffalo Road, Erie, PA 16510.
What are the store hours for the Wireless Zone at 4291 Buffalo Road?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What products can I find at the Wireless Zone Verizon store in Erie?
You can find smartphones, tablets, wireless devices, jetpacks, smart accessories, phone cases, charging cables, Bluetooth headphones, smartwatches, and more.
Does the Wireless Zone at 4291 Buffalo Road provide Verizon 5G service?
Yes, the store offers the latest devices with Verizon network coverage, including 5G service.
What services are available at the Wireless Zone Verizon Authorized Retailer?
Services include bill payments, business accounts, free bill analysis, new lines, upgrades, device financing, wet phone recovery, Verizon Protect, in-store pickup, and no contract plans.
Can I pick up my online order in-store at the Verizon Wireless Zone in Erie?
Yes, the store offers in-store pickup for your convenience.
Is there a way to schedule an appointment at the Wireless Zone Verizon store?
Yes, you can schedule an appointment online at https://wirelesszone.com/appointments/.
Are there other wireless retailers nearby the Verizon Wireless Zone on Buffalo Road?
Yes, nearby is the T-Mobile Authorized Retailer and another Verizon location, which might be useful for comparing plans and devices.
What dining options are available near the Wireless Zone at 4291 Buffalo Road?
Nearby you can find Panera Bread, Taco Bell, Chipotle Mexican Grill, Wendy's, and Valerio's Restaurant for convenient meals before or after your visit.
Which nearby stores can I visit for additional electronics or gaming products near the Wireless Zone?
GameStop stores including Gamestop #7726 and Eastway Harbor - GameStop are close by for video games and electronics.