Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, Inc. is an exclusive Verizon Authorized Retailer specializing in wireless communication services and is one of the nation�s largest Verizon Wireless Retailers.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
138 reviews
5 stars
103
4 stars
11
3 stars1
2 stars
4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Jason, Chris, and Dominic.
Mixed Experiences
While many reviews highlighted positive interactions, there were significant complaints about rude staff and poor service, particularly regarding a specific employee's behavior.
Technical Assistance
Customers appreciated the assistance with phone setups, transfers, and troubleshooting, noting that staff were patient and thorough in resolving issues.
Store Management
Several reviews criticized the management for poor customer service and lack of accountability, particularly regarding unresolved issues and communication.
- CCCarol Constant3 days ago5.0I had a great experience at this Verizon dealer they were so helpful and informative.. I really didn’t know much about apple but they explained to me everything I needed to do there great highly recommended even if you got drive a little bit it’s worth it these guys are great thank you
- SCSidney Cohen4 days ago5.0Jay did a phenomenal job upgrading our phones to the 17 model. Kudos to him! Great job!
- KMKeith MortzfieldDec 31, 20255.0Jason and Chris are the best! They actually how to correct my hacked phone ! Very knowledgeable
- DLDale LutzDec 23, 20255.0Went in to switch my phone from Tracfone to Verizon. Jay helped me through the process nicely. He was friendly and very helpful. I am thankful he was there to help.
- EDEric DrescherDec 10, 20255.0Jason and Chris saved my life at the Elverson Verizon store!!! I switched from consumer cellular to Verizon but the Verizon customer service group could not get my phone to port over at all. My phone became a brick. No texts, No email, No phone calls and no internet. But within 10 minutes of looking at it Jason and Chris had it working. I will always bring my phone into the Elverson Verizon store. Thank you Jason and Chris!!
Frequently Asked Questions About Verizon
What products and brands does Verizon at 244 Crossings Blvd offer?
Verizon offers wireless services and sells popular brands including Verizon Wireless, Samsung, Google, Apple, Motorola, and LG products such as smartphones, tablets, accessories, and smartwatches.
What are the regular store hours for Verizon in Elverson, PA?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store in Elverson provide in-store pickup services?
Yes, this Verizon location offers in-store pickup for products purchased online or by phone.
What payment methods are accepted at Verizon in Elverson?
They accept American Express, Cash, Discover, MasterCard, and Visa for payments.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance ensuring easy access for all customers.
How can I schedule an appointment or service with Verizon Elverson?
You can schedule services or manage your account using the My Verizon app or online via their quick link URL; appointments are not required.
What types of services are offered at the Verizon store?
Services include wireless service, mobile service, home phone service, home internet, and Fios Home Internet.
What nearby places can I visit before or after shopping at Verizon?
Nearby you can visit Great Clips for a haircut, Aunt Lena's Candy Store for sweets, or Morgantown Crossings shopping center which has various dining and shopping options.
Are there other mobile phone retailers near Verizon in Elverson?
Yes, nearby mobile phone stores include T-Mobile and T-Mobile Authorized Retailer, providing alternative options for mobile devices and plans.
Where can customers grab a meal close to the Verizon store?
Close by, customers can enjoy meals at Subway sandwich shop, AJ's Family Pizzeria, Good Friend Chinese Restaurant, or Billy Burger and Bakery.