Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Ellwood City, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
235 reviews
5 stars
205
4 stars
7
3 stars
6
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, friendly, and knowledgeable, with many specific mentions of individual employees like Caleb, Miranda, and Joey.
Staffing Issues
Several reviews highlighted concerns about understaffing, particularly during busy times, leading to longer wait times and customer frustration.
Positive Experiences
Many customers reported positive experiences overall, expressing satisfaction with their purchases and the assistance they received.
Mixed Feedback
While most reviews were positive, there were some complaints about rude behavior from certain staff members and issues with service quality.
- BRBarbara RussoDec 8, 20255.0Manager was extremely helpful.
- ESEdie SwingleDec 5, 20255.0Very helpful. Knew what I needed. Cheerful while sorting out my issues.
- JGJanie GlasgowSep 18, 20255.0He was a wonderful person. He helped me get what I needed without spending a lot of time or money. I think he needs a raise. I will definitely recommend the company
- PHPatty HowmanApr 23, 20191.0Worst experience ever. Will never use again
Frequently Asked Questions About Verizon
What types of products does Verizon offer at the Ellwood City location?
Verizon Ellwood City offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.
What services are available at the Verizon Authorized Retailer in Ellwood City?
Services include new lines, device upgrades, new devices, and accessories with knowledgeable store consultants to assist you.
What are the store hours for the Verizon Ellwood City location?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon Ellwood City provide in-store pickup options?
Yes, the location offers in-store pickup service for your convenience.
What payment methods are accepted at this Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available when I visit the Verizon Ellwood City store?
Yes, free Wi-Fi is available at the store for customers.
Can you recommend nearby places to visit around Verizon Ellwood City?
Nearby places include Dollar Tree for party supplies, Blocher Jewelers for jewelry shopping, and China Buffet for dining options.
Are there medical facilities nearby in case I need health services during my visit?
Yes, nearby medical facilities include Robert D McGann, DO, Cristina Brown, PA-C, and UPMC Regional Orthopedics.
Where can I find groceries or convenience shopping near the Verizon Ellwood City store?
Giant Eagle supermarket and Dollar Tree discount store are close by for your grocery and convenience shopping needs.
How can nearby restaurants complement my visit to Verizon in Ellwood City?
You can enjoy meals at nearby eateries like China Buffet and Subway before or after your visit to Verizon.