Verizon

4.6
197 reviews

About

Cell Phone StoreTCC
TCC East Greenville, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 622 Gravel Pike.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
622 Gravel Pike, East Greenville, PA
18041, United States

Hours

Reviews

4.6
190 reviews
5 stars
165
4 stars
7
3 stars
3
2 stars
4
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Kristal, Kelsey, and Brian, for their knowledge, patience, and helpfulness during their visits.

Mixed Experiences

While some customers had excellent interactions, others reported feeling rushed or unvalued, particularly with Joselyn and Brian.

Product Knowledge

Several reviews highlighted the staff's expertise in explaining products and services, making the purchasing process easier for customers.

Store Environment

The store received mixed feedback regarding service speed and attentiveness, with some customers expressing disappointment in being overlooked or rushed.
  • KP
    Kyle Peters
    Jan 4, 2026
    2.0
    The store is clean, so it gets 2 stars. Otherwise the staff, at least Elias, is either unwilling or unable to assist in basic functions as simple as a number port. Regardless, it obviously shows poor customer service to not be able to service customer accounts in such small ways. Not impressed
  • JJ
    jed
    Nov 28, 2025
    5.0
    Highly recommended. Kristal is amazing at describing things to customers. And will answer any questions you have with patience and knowledge. She is always a highlight of a visit that might other wise be confusing or painful for the average person. Verizon is a reliable source for mobile tech. And it is in no small part, due to the amazing employees that work here.
  • AA
    AlovesE5
    Nov 28, 2025
    5.0
    Absolutely cannot recommend Kristal enough. She is extremely knowledgeable and professional but also warm, friendly and kind. When I'm unsure of something she is patient and always makes sure I completely understand my choices and helps me choose the best options. My family has used Verizon for years and most of that loyalty is from the excellent customer service Kristal has provided us.
  • JG
    James Graser
    Nov 24, 2025
    5.0
    Joselyn was very helpful and kind in her service
  • WG
    WANDA GRASER
    Nov 24, 2025
    5.0
    Joselyn was awesome! She was a big help

Frequently Asked Questions About Verizon

What products and services does Verizon at 622 Gravel Pike offer?

Verizon at 622 Gravel Pike offers smartphones, tablets, wireless devices, Verizon home internet including 5G service, accessories, device activation, financing, prepaid plans, bill payments, business accounts, and more.

What are the store hours for Verizon at East Greenville?

The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.