Business Details
About
Cell Phone Store
Welcome to R Wireless, your trusted local Verizon store in Downingtown. We offer a full range of home and mobile solutions, including Verizon Home Internet, discounted streaming bundles, and reliable device protection. Upgrade your Apple iPhone, Google Pixel, or Samsung Galaxy, and explore our selection of phones, tablets, wearables, and accessories. We also provide Business Internet, advanced phone systems, and fleet management to support local businesses. Our team includes bilingual representatives fluent in Spanish, ready to assist you. Visit or call R Wireless for expert support and the latest Verizon promotions!
Location
Hours
Reviews
4.7
321 reviews
5 stars
288
4 stars
11
3 stars
5
2 stars4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for their patience and helpfulness, while others were criticized for lack of support and poor attitudes.
Staff Knowledge
Many customers highlighted the staff's knowledge and ability to assist with technical issues and product selection.
Sales Experience
Positive experiences reported with sales staff who were friendly and efficient, though some customers felt pressured or misled during the sales process.
Store Environment
The store was noted for being clean and well-organized, contributing to a pleasant shopping experience.
Problem Resolution
Some customers experienced issues that were not resolved effectively, leading to frustration and a desire to switch carriers.
- LDLaurie D.Nov 1, 20255.05 stars for Brandon Bishop. My parents came in recently with a phone not receiving calls or texts. He explained the issue was with the sim card and he resolved it quickly. It is unfortunate that not all the employees at this location give the same service. They had come in a few days earlier and were told by a different employee that the phone was old and needed to be replaced. The phone is still receiving security updates so there is no need to replace yet.
- MCMatthew CanfieldOct 10, 20252.0The new ppl in this store need to take lessons from the ppl that used to manage this store. No customer service skills. I couldn't even sit at the desk and explain the issue. We pay alot of money for our phones and service, don't treat us as if we are an inconvenience to you. I am done with Verizon due to the ppl this store,the prices, and the service
- PJPaul JamesJul 2, 20255.0I found Matthew to be patient, knowledgeable, helpful and polite in the service he provided in replacing my broken phone with a new one. I highly recommend this branch for attentive and professional service.
- LFLaVonna FranklinFeb 1, 20255.0Jack Humphreys was VERY HELPFUL. He's VERY PLEASANT AND PATIENT. THANKS JACK!!
- HEHelen Eckel-WienerNov 4, 20155.0Dave M greeted us promptly, and asked what we needed...I had "lost" the ringtone on my phone...a simple setting change was needed. Dave took a look at our plan, saw a promotion, and hooked me up with a tablet and saved us $20 on our monthly bill!!! Fixed my technical issue and more!!
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Downingtown?
Verizon in Downingtown is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon in Downingtown offer in-store pickup?
Yes, Verizon Downingtown supports in-store pickup for orders.
What types of devices can I upgrade to at Verizon Downingtown?
You can upgrade to Apple iPhone, Google Pixel, or Samsung Galaxy devices at Verizon Downingtown, along with tablets, wearables, and accessories.
Does Verizon Downingtown offer services in languages other than English?
Yes, Verizon Downingtown has bilingual representatives fluent in both English and Spanish to assist customers.
What home internet options are available at Verizon Downingtown?
Verizon Downingtown offers Verizon Home Internet including Fios Home Internet services.
Are there business internet and phone system services available at Verizon Downingtown?
Yes, the store provides Business Internet, advanced phone systems, and fleet management services for local businesses.
Where is Verizon Downingtown located?
Verizon Downingtown is located at 3903 W Lincoln Hwy, Downingtown, PA 19335, USA.
What nearby places can help me find Verizon Downingtown or complement my visit?
Nearby Verizon Downingtown, you can find Cellular Sales and another Verizon store if you want to compare mobile phone options, as well as Dunkin' coffee shop for refreshments before or after your visit.
Are there any nearby automotive services close to Verizon Downingtown?
Yes, Mr. Tire and Monro Muffler Brake & Service are automotive repair centers near Verizon Downingtown, convenient if your vehicle needs servicing when visiting the area.
What nearby dining options are available near Verizon Downingtown?
Near Verizon Downingtown, you can enjoy meals at Patty’s Place Family Restaurant, Wings To Go for chicken wings, or Okinii Modern Japanese for sushi and Asian cuisine.