Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Conshohocken, PA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
187 reviews
5 stars
156
4 stars
7
3 stars
4
2 stars
4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Dominic, Jace, and Shaun.
Knowledgeable Staff
Numerous reviews highlighted the expertise of the employees, who were able to assist with various technical issues and product information.
Mixed Experiences
While many customers had positive experiences, several reported issues with miscommunication, unexpected charges, and poor service, particularly regarding sales tactics.
Long Wait Times
Some customers noted that the store was understaffed, leading to longer wait times for service.
Inventory Issues
Several reviews mentioned a lack of available phones in stock, which caused frustration for customers looking to make immediate purchases.
- LBLarry BrownsteinNov 14, 20255.0Absolutely outstanding service.
- PHPatricia HonstockNov 1, 20255.0Wanted to share a wonderful customer service experience I had today!! Kerry at the Verizon store on Ridge Pike was super! Very professional and willingly to help me!!
- EGEmily GoldmanOct 25, 20255.0Kerry (?) was very knowledgeable and helpful. He was great at explaining everything and setting up my phone.
- KMKaren MeehanSep 24, 20255.0Excellent customer service! I stopped in the store right before closing time and Josh and Tauri did not hesitate to make sure I had a great experience.. They were so kind and helpful and didn’t rush me. One of the best experiences I’ve had as a Verizon customer!
- TTTashaMacAug 11, 20255.0Great customer service
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Conshohocken?
The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, Google, and Motorola.
What services does the Verizon store provide?
Services provided include new lines, upgrades, new devices, accessories, and Fios Home Internet setup.
What are the Verizon store's opening hours?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does the Verizon store offer in-store pickup or delivery options?
The Verizon store offers in-store pickup but does not provide delivery services.
What payment methods are accepted at the Verizon store?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the Verizon store in Conshohocken accessible for Spanish-speaking customers?
Yes, the store offers services in both English and Spanish.
Does the Verizon store offer free Wi-Fi to customers?
Yes, free Wi-Fi is available at the store.
Are there any nearby places to grab a meal before or after visiting the Verizon store?
Yes, Burger King and Andy's Diner & Pub are nearby options for fast food and casual dining respectively.
Where can I find a nail salon close to the Verizon store?
Star Nails, Lina Nails Spa, and Elegant Nail Salon are nearby nail salons where you can relax and get pampered.
Are there any fitness centers near the Verizon store in Conshohocken?
Yes, FitGolf Performance Centers and Curves gym are nearby for fitness and workout options.