Verizon

4.8
717 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Butler, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 170 Bon Aire Plaza.

Location

Verizon
170 Bon Aire Plaza, Butler, PA
16001, United States

Hours

Reviews

4.8
710 reviews
5 stars
668
4 stars
12
3 stars
5
2 stars
6
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Ashley and Frank, for their exceptional service, knowledge, and willingness to help.

Expertise

Many reviews highlighted the staff's expertise in handling technical issues and providing solutions, making the experience smooth and stress-free.

Friendly Atmosphere

The store was noted for its welcoming and friendly environment, with staff treating customers like family and making them feel valued.

Sales Experience

Customers appreciated the honest and transparent sales approach, with many feeling they received great deals and were not pressured into unnecessary purchases.
  • BB
    Britney
    Dec 31, 2025
    5.0
    I went to store December 9th after hearing about a promotion about trading in my phone, Verizon paying off the existing balancing, and getting the new iPhone 17. The associate helping me, Dylan, went over my account and explained all of the current deals that Verizon was offering due to the age of my existing plan. After explaining the different options I had, I went with the iPhone 17 Pro! He was very polite and very personable, and I was so thankful for him explaining the benefits and transferring the data from my existing phone to the new one, even staying over his scheduled time to leave to help me. The other associate Frank was very friendly as well, as well as Ashley! Overall great experience! (edit: Posted to the wrong Verizon store in Butler, PA! posted for recognition for the workers at Bonaire)
  • TK
    tammy kradel
    Dec 30, 2025
    5.0
    Just left the Bon-Aire store. It took Ashley and Alec about 2 minutes to figure out what was going on with my grandsons phone.... We had been messing with it for a week! Amazing service!
  • TT
    Twistnthewind
    Dec 7, 2025
    5.0
    Cannot say enough about Logan, so helpful, stayed late to finish our sale and never once made us feel rushed. The whole transaction went seamlessly. Highly recommend!! Thanks so much!!
  • WW
    Will
    Dec 3, 2025
    5.0
    Ashley went above and beyond to make sure I got the service that I needed. Would highly recommend this Verizon store over any other location.
  • TS
    Tricia Sheakley
    Nov 29, 2025
    5.0
    Ashley is the absolute best, and I will follow her wherever she goes. She's a wonderful part to verizon and the company she works for. She's dedicated and she cares about every one who walks through her door!!!!

Frequently Asked Questions About Verizon

What products and services does Verizon at 170 Bon Aire Plaza offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and services including bill payments, business accounts, new lines, upgrades, device activation, and more, all with Verizon network coverage including 5G.

What are the store hours for Verizon at Butler, PA?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.