Verizon

4.8
755 reviews

About

Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Blue Bell, PA location.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
920 Dekalb Pike, Blue Bell, PA
19422, United States

Hours

Reviews

4.8
750 reviews
5 stars
690
4 stars
24
3 stars
5
2 stars
2
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Dimple received numerous accolades for her exceptional customer service, being described as helpful, knowledgeable, and patient.

Staff Knowledge

Customers consistently praised the staff, particularly Dimple and Faud, for their extensive knowledge about products and services.

Efficiency

Many reviews highlighted the quick and efficient service provided, with customers noting smooth transactions and minimal wait times.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to communication and service quality, particularly regarding device activation.

Overall Satisfaction

The majority of customers expressed high satisfaction with their experiences at the Blue Bell Verizon store, recommending it to others.
  • YK
    Young Mi Kim
    1 day ago
    5.0
    The manager, Amar was great and wonderful! He is the best sales manager!
  • T
    .patrick taylor
    3 days ago
    5.0
    I have visited this store before and I have always been happy. This time was even better! Dimple, our Verizon agent, was helpful, nice, informed, and welcoming. She even handled the power outage we experienced with grace and patience. If you ever need any kind of phone or personal device, please visit Dimple at Blue bell location thank you
  • HC
    Hope Cannon
    Nov 6, 2025
    1.0
    The absolute worst! Very unprofessional, rude lady. She probably hated herself too! 😂I returned Verizon equipment and was going to get a new iPhone. After she was so rude with equipment return. I went to another store to get iPhone 17.
  • JK
    Joe Killian
    Nov 3, 2025
    5.0
    They are really helpful here, service was quick, and they let me in on how to save a little extra on the upgrade fees. Ask about it. Great experience overall!
  • MM
    Mark Mitsuuchi
    Oct 24, 2025
    1.0
    Theres a lady named Dimple there. She sounds kind but with the recent transaction I had with iPhone17 Pro Max upgrade seems like its not working out well. She promised me that balance left over will be paid off and additionally credit the account for turning in my device. And I paid $741.50 to payoff the new device. The device has arrived at destination according to tracking and not updating my balances. In fact the bill increased monthly. She’s not replying to my texts anymore, I think the deal was not fulfilled as she explained at the store

Frequently Asked Questions About Verizon

What services does Verizon in Blue Bell offer?

Verizon offers smartphones, iPhones, iPads, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and more.

What are the Verizon Blue Bell store hours?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.