we’ve been coming here for years and have usually had great experiences, so this review is disappointing to write. as our dog has gotten older, we’ve been trying to do everything we can to keep him comfortable. the other weekend I spoke with tech EB about some more recommended treatments and joint supplements. Instead of a helpful conversation, the interaction quickly became uncomfortable.
the tech grew unexpectedly hostile and started pushing a change in his feeding and pushing things we “needed” to do. what really shocked me was that she brought up end-of-life care, even though our vet recently noted that he has improved on his joint supplement and librela. yes, he has occasional bad days and needs extra rest, but to jump to that topic felt completely inappropriate and alarming.
we’ve trusted this clinic for years, which is why this experience was so unsettling. i hope this was an isolated incident, but it definitely left us feeling unheard and judged during a time when we’re simply trying to do what’s best for our senior dog.
ED
Eileen Durstein
Aug 19, 2025
5.0
Love these guys amazing team
TS
Tracey Settembrino
Jun 26, 2024
2.0
Have a less than pleasant experience today at this vet . My college age daughter brought in her rescue with all of his papers and vaccinations from a visit that he had three months ago and another certified veterinarian out of state. They charged my daughter $350 for her dogs rash. They tried to justify all of the charges, exams, injections, when they probably should’ve just started with some appointment first. I feel like they price gouged a college student.
K6
Kitten 65
Dec 14, 2023
4.0
It is not a bad vet. I think exam is expensive but my mom got a free exam. They were helpful.
Frequently Asked Questions About VCA Bakerstown Animal Hospital
What are the hours of operation for VCA Bakerstown Animal Hospital?
The hospital is open Monday to Wednesday from 8:30 AM to 6:00 PM, Thursday from 10:00 AM to 7:00 PM, Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sundays.
Which types of pets does VCA Bakerstown Animal Hospital care for?
They provide care for cats, dogs, rabbits, and pocket pets.
What veterinary services are offered at VCA Bakerstown Animal Hospital?
Services include advanced dental care, allergy and itchy skin care, cardiology, diabetes care, digital radiology, disease treatment, flea and tick control, general surgery, in-house lab and pharmacy, internal medicine, laser surgery, medications/prescriptions, microchipping, parasite control, physical exams, puppy and kitten wellness, senior pet wellness, spay and neuter, ultrasound, urology, vaccinations, and a weight management program.
Is VCA Bakerstown Animal Hospital recognized by any professional organizations?
Yes, it is associated with the American Association of Feline Practitioners (AAFP), is a Cat Friendly Practice®, and has Fear Free℠ Certified Professionals.
What payment options are accepted at VCA Bakerstown Animal Hospital?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any special health and safety protocols at VCA Bakerstown Animal Hospital?
Yes, the hospital follows health and safety protocols based on best practices and state and local guidelines and regulations.
Where is VCA Bakerstown Animal Hospital located?
It is located at 5814 William Flynn Highway, Bakerstown, PA 15007, USA.
What nearby places can customers visit before or after their appointment at VCA Bakerstown Animal Hospital?
Customers might visit Bakerstown Animal Hospital Inc, Harvest Valley Farms for fresh fruits and vegetables, or Bakerstown Feed & Garden for pet supplies.
Are there convenient places nearby for food or refreshments near VCA Bakerstown Animal Hospital?
Yes, nearby food options include Buffalo Wild Wings for casual dining, Subway for sandwiches, and GetGo Café + Market for convenience store items and coffee.
What local services are available near VCA Bakerstown Animal Hospital that customers might find useful?
Nearby services include Jim Shorkey North Hills Chevrolet for automotive needs, Hair Studio 19 for beauty services, and Minuteman Press for printing services.