Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Altoona for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
223 reviews
5 stars
131
4 stars
31
3 stars
18
2 stars
5
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some customers praising individual staff members for their helpfulness, while others report rude and unprofessional behavior from employees.
Knowledgeability
Several reviews highlight knowledgeable staff who provided effective assistance, but there are also complaints about employees lacking the necessary training to address customer issues.
Sales Pressure
Many customers expressed frustration with aggressive sales tactics, feeling pressured to purchase unnecessary products or services.
Overall Experience
While some customers had positive experiences and appreciated the service, a significant number reported dissatisfaction, citing poor service and unresolved issues.
Store Environment
The store is generally described as clean and organized, but long wait times and busy conditions were noted by several customers.
- JFJim Ferrenberg1 day ago5.0Corinne helped us tremendously go see her!
- NDNicholas Davis2 days ago5.0Excellent experience with Kayla and Derrick! They made switching over a breeze! Went in for a quote 2 weeks ago and went back tonight to switch, they were able to honor everything they told us prior and more! Excellent! Would 100% recommend Kayla and Derrick! And just got emails saying our devices and our home internet have already shipped!
- JBJeremy BickelNov 16, 20251.0Zero stars. Will never go here again. Sales guy went to go “make a quote” for 20 minutes behind closed doors on a phone they claim is “on them” Then comes out with a quote they just add a bunch of stuff on you didn’t ask for. I wanted a phone. Not streaming services. Then the lady manager insults you like the monthly payment is the issue. I could buy the phone in cash. It’s about trying to add things I didn’t ask for then talking down to you like you can’t afford the payment. Worse than buying a car. No wonder Verizon is laying off 15000 people. Scams scams scams.
- DBDawn BlairNov 14, 20255.0I had a excellent experience with Bushra. She was very helpful and also was easy to work with. I would highly recommend her.
- BMBrandonO MyersNov 14, 20255.0Ryan was great got my service working in no time
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Altoona?
The Verizon store in Altoona is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Altoona?
The Verizon store is located at 170 Falon Dr, Altoona, PA 16602.
What brands of smartphones does the Verizon Altoona store offer?
The store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services does Verizon Altoona provide?
Verizon Altoona provides mobile plans, wireless internet plans, and voice plans for business and personal use.
Can I pick up my online order at the Verizon Altoona store?
Yes, you can buy online and pick up your order in store. Options include in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
How can I schedule an in-store appointment at Verizon Altoona?
You can schedule an appointment online through the Verizon website or use the My Verizon app to book your in-store visit.
What payment methods are accepted at Verizon Altoona?
The store accepts checks, debit cards, mobile NFC payments, and does not require cash only transactions.
What nearby places can I visit before or after shopping at Verizon Altoona?
Nearby you can visit Logan Towne Center, a shopping center, or grab a bite at Panera Bread coffee shop, Dino's Pizza, or Chili's Grill & Bar.
Are there any nearby services for shipping or delivery near Verizon Altoona?
Yes, the UPS Access Point location and UPS Alliance Shipping Partner are nearby for courier and shipping services.
Where can I find grooming or beauty services near Verizon Altoona?
You can visit South Beach Tanning Company, Holiday Hair salon, or Envy Nails & Spa, all located near the Verizon store.