Business Details
About
Cell Phone Store
TCC Allentown, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 6379 Hamilton Blvd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
381 reviews
5 stars
350
4 stars4
3 stars3
2 stars5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Rob, Jay, and Isaiah, received high praise for their helpfulness, patience, and knowledge, making the customer experience enjoyable.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, which contributed to a smooth purchasing process.
Mixed Experiences
While many reviews highlighted positive interactions, some customers reported issues with service quality and communication, particularly regarding phone porting and order fulfillment.
Store Environment
The store atmosphere was generally described as friendly and welcoming, although there were isolated incidents of unprofessional behavior.
Recommendation
Many customers expressed a strong willingness to recommend the store and specific staff members to others, indicating overall satisfaction with their experiences.
- WEWilliam Engelbrecht1 day ago5.0There is week & upgraded 6 devices; John was awesome; very friendly & helpful including walking us through separating our Apple ID’s, which no one had ever suggested; highly recommend
- EMEsther MwichabeNov 8, 20255.0Isaiah was wonderful, so accommodating, such a nice guy going out of his way to help out. A very good listener with all the patience and offering options. I walked to the Verizon shop so stressed but left smiling. Thank you once again Isaiah.
- EEerincausaNov 5, 20255.0Was incredibly lucky to deal with Isiah G. today. Not only did he get me the phone I wanted, but he drove to Lehigh Street to pick it up, and saved me over $50 on my monthly bill. Would absolutely recommend connecting with him for any Version/ phone needs!
- MMMAKrampageNov 1, 20255.0Isaiah was extremely helpful and thorough in helping my parents and I get new phones set up. Really appreciate him taking his time to make sure we got the best possible plan and walking our family through every step we needed to complete. Process went very smoothly and we are extremely happy with our new phones and plan!
- CECarrie EngelOct 29, 20255.0We had an amazing experience with Isaiah at the TCC store in Trexlertown. He came in for an appointment with us on his day off to help us set up new phones and switch some lines around. He spent a lot of time making sure we knew how to use our new phones and that we were comfortable and confident with the changes made to our account. Highly recommend scheduling with Isaiah Greene at Verizon/TCC.
Frequently Asked Questions About Verizon
What products and services does the Verizon store at 6379 Hamilton Blvd offer?
The Verizon store offers smartphones, tablets, Verizon home internet, wireless devices, accessories, and services like new lines, upgrades, business accounts, prepaid plans, device activation, and mobile protection.
What are the store hours for Verizon at 6379 Hamilton Blvd, Allentown, PA?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What brands are available at the Verizon authorized retailer in Allentown?
The store carries brands including Apple, Samsung, Motorola, LG, HTC, and Google.
Does the Verizon store offer in-store pickup or curbside pickup?
Yes, the store offers both in-store pickup and curbside pickup services.
Can I schedule appointments or manage my account using an app for this Verizon store?
Yes, you can schedule appointments and manage your Verizon account using the My Verizon app available on the App Store.
What payment methods are accepted at the Verizon store on Hamilton Blvd?
The store accepts payment by check and debit card and offers in-store shopping and repair services.
How can I contact the Verizon store in Allentown?
You can reach the Verizon store by phone at +1 484-223-3100.
Are there any nearby coffee shops where I can relax before or after visiting the Verizon store?
Yes, there are nearby coffee shops including Panera Bread and Starbucks where you can relax before or after your visit.
What nearby places can I visit for food or snacks around the Verizon store?
Nearby dining options include Chick-fil-A, Texas Roadhouse, Panera Bread, Dunkin', and Nothing Bundt Cakes for snacks and desserts.
Are there any convenient pharmacies or stores near the Verizon retailer on Hamilton Blvd?
Yes, Walgreens is a nearby convenience store and pharmacy close to the Verizon retailer.