Business Details
About
Cell Phone StoreTCC
TCC Allentown, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 6379 Hamilton Blvd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
382 reviews
5 stars
351
4 stars4
3 stars3
2 stars5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and patient, particularly highlighting employees like Isaiah, Rob, and Jay.
Positive Experiences
Many reviews reflected positive shopping experiences, with customers expressing satisfaction with the assistance they received during phone upgrades and plan changes.
Mixed Feedback on Issues
While most interactions were positive, some customers reported issues with phone porting and customer service, indicating a need for improvement in handling complex transactions.
Staff Recommendations
Several customers recommended specific staff members for their exceptional service, indicating a strong personal connection and trust in their expertise.
- MKMatthew KramerDec 7, 20255.0John was very helpful and walked us through everything we needed. Absolutely great service.
- WEWilliam EngelbrechtNov 22, 20255.0There is week & upgraded 6 devices; John was awesome; very friendly & helpful including walking us through separating our Apple ID’s, which no one had ever suggested; highly recommend
- MRMatthew RoweNov 10, 20255.0Great shopping experience with Isiah G. He listened and answered all of my questions. He had my best interests at heart. Very knowledgeable and respectful.
- EMEsther MwichabeNov 8, 20255.0Isaiah was wonderful, so accommodating, such a nice guy going out of his way to help out. A very good listener with all the patience and offering options. I walked to the Verizon shop so stressed but left smiling. Thank you once again Isaiah.
- EEerincausaNov 5, 20255.0Was incredibly lucky to deal with Isiah G. today. Not only did he get me the phone I wanted, but he drove to Lehigh Street to pick it up, and saved me over $50 on my monthly bill. Would absolutely recommend connecting with him for any Version/ phone needs!
Frequently Asked Questions About Verizon
What products and services does the Verizon store at 6379 Hamilton Blvd offer?
The Verizon store offers smartphones, tablets, Verizon home internet, wireless devices, accessories, and services like new lines, upgrades, business accounts, prepaid plans, device activation, and mobile protection.
What are the store hours for Verizon at 6379 Hamilton Blvd, Allentown, PA?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What brands are available at the Verizon authorized retailer in Allentown?
The store carries brands including Apple, Samsung, Motorola, LG, HTC, and Google.
Does the Verizon store offer in-store pickup or curbside pickup?
Yes, the store offers both in-store pickup and curbside pickup services.
Can I schedule appointments or manage my account using an app for this Verizon store?
Yes, you can schedule appointments and manage your Verizon account using the My Verizon app available on the App Store.
What payment methods are accepted at the Verizon store on Hamilton Blvd?
The store accepts payment by check and debit card and offers in-store shopping and repair services.
How can I contact the Verizon store in Allentown?
You can reach the Verizon store by phone at +1 484-223-3100.
Are there any nearby coffee shops where I can relax before or after visiting the Verizon store?
Yes, there are nearby coffee shops including Panera Bread and Starbucks where you can relax before or after your visit.
What nearby places can I visit for food or snacks around the Verizon store?
Nearby dining options include Chick-fil-A, Texas Roadhouse, Panera Bread, Dunkin', and Nothing Bundt Cakes for snacks and desserts.
Are there any convenient pharmacies or stores near the Verizon retailer on Hamilton Blvd?
Yes, Walgreens is a nearby convenience store and pharmacy close to the Verizon retailer.