Verizon

4.7
520 reviews

About

Cell Phone Store
TCC Allentown, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3026 Lehigh St.

Details

  • DebitAvailable
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
3026 Lehigh St, Allentown, PA
18103, United States

Hours

Reviews

4.7
513 reviews
5 stars
466
4 stars
10
3 stars
5
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly Joselyn, Mike, and John.

Knowledgeable Staff

Customers frequently noted the staff's knowledge and ability to explain products and services clearly.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding service delays and issues with account management.

Efficiency

Several customers appreciated the quick and efficient service they received during their visits.

Product Issues

A few customers experienced problems with their purchases, including issues with trade-in offers and unexpected charges.
  • RR
    Ronald Reaman
    Nov 15, 2025
    5.0
    Mike was a great representative. Explained everything clearly and was very patient.
  • TS
    Tabitha Scheller
    Nov 14, 2025
    3.0
    Salesman was nice. Not enough was explained about our new phones or how to set up our new router. Nothing worked right for almost 24 hrs after we left. Probably would have been best to tell us to set up new router before purchasing phones that would need WiFi to transfer, etc. since router set up was not easy and phones didn’t work because they and my laptop wouldn’t acknowledge the new router it was quite a stressful experience.
  • DD
    Deanna Doster
    Nov 13, 2025
    5.0
    Joselyn Zapata was extremely thorough and quick. Had everything done quickly! Great experience.
  • AW
    Alexis Williams
    Nov 9, 2025
    5.0
    I went in to get two new phones and Elias was the best! He completely took care of everything and helped me transfer everything from both phones and was so patient with all my questions! Such a big help and made the progress so easy! Definitely recommend this location!
  • MO
    Mark Oswald
    Nov 3, 2025
    5.0
    Met with Bryan Coney today at the Allentown location. I am not computer savvy to say. Bryan took the time to explain what Fios is in a very simple way for me to understand on what I need to do to go forward. The whole process was very relaxed and her made sure I understood the process. I will go back and upgrade my phone to IPhone 17Pro

Frequently Asked Questions About Verizon

What products and services does Verizon at 3026 Lehigh St offer?

Verizon at 3026 Lehigh St offers smartphones, tablets, wireless devices, accessories, Verizon home internet, business accounts, prepaid plans, device activation, financing, and more with Verizon 5G coverage.

What are the store hours for Verizon at Allentown?

The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.