Business Details
About
Cell Phone Store
TCC Allentown, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3026 Lehigh St.
Details
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
513 reviews
5 stars
466
4 stars
10
3 stars5
2 stars4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly Joselyn, Mike, and John.
Knowledgeable Staff
Customers frequently noted the staff's knowledge and ability to explain products and services clearly.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding service delays and issues with account management.
Efficiency
Several customers appreciated the quick and efficient service they received during their visits.
Product Issues
A few customers experienced problems with their purchases, including issues with trade-in offers and unexpected charges.
- RRRonald ReamanNov 15, 20255.0Mike was a great representative. Explained everything clearly and was very patient.
- TSTabitha SchellerNov 14, 20253.0Salesman was nice. Not enough was explained about our new phones or how to set up our new router. Nothing worked right for almost 24 hrs after we left. Probably would have been best to tell us to set up new router before purchasing phones that would need WiFi to transfer, etc. since router set up was not easy and phones didn’t work because they and my laptop wouldn’t acknowledge the new router it was quite a stressful experience.
- DDDeanna DosterNov 13, 20255.0Joselyn Zapata was extremely thorough and quick. Had everything done quickly! Great experience.
- AWAlexis WilliamsNov 9, 20255.0I went in to get two new phones and Elias was the best! He completely took care of everything and helped me transfer everything from both phones and was so patient with all my questions! Such a big help and made the progress so easy! Definitely recommend this location!
- MOMark OswaldNov 3, 20255.0Met with Bryan Coney today at the Allentown location. I am not computer savvy to say. Bryan took the time to explain what Fios is in a very simple way for me to understand on what I need to do to go forward. The whole process was very relaxed and her made sure I understood the process. I will go back and upgrade my phone to IPhone 17Pro
Frequently Asked Questions About Verizon
What products and services does Verizon at 3026 Lehigh St offer?
Verizon at 3026 Lehigh St offers smartphones, tablets, wireless devices, accessories, Verizon home internet, business accounts, prepaid plans, device activation, financing, and more with Verizon 5G coverage.
What are the store hours for Verizon at Allentown?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up my online order in-store or curbside at Verizon Allentown?
Yes, Verizon Allentown offers both in-store and curbside pickup services for your convenience.
Does Verizon Allentown accept debit cards and checks for payment?
Yes, Verizon Allentown accepts both debit cards and checks as payment methods.
Is Verizon Allentown wheelchair accessible?
Yes, Verizon Allentown has a wheelchair accessible entrance to accommodate customers with disabilities.
How can I schedule an appointment or find more information about Verizon Allentown?
You can schedule an appointment or get more information by visiting https://www.tccrocks.com/appointments/ or their location page at https://locations.tccrocks.com/pa/allentown/3026-lehigh-st.html.
What nearby places can I visit around Verizon Allentown for a meal or coffee?
Nearby options include Dunkin' Donuts and Dunkin' coffee shops, McDonald's for fast food, Rice Family for Chinese cuisine, The Brass Rail for American dining, Louie's for Italian food, and Chano's Tacos & Burritos food truck.
Are there any nearby automotive services close to Verizon Allentown?
Yes, Flexible Auto Mall is a used car dealer nearby, as well as Kost Tire & Auto Service for tire and automotive repairs, and Shammy Shine Car Wash for car detailing and washing.
Where can I find nearby beauty and wellness services near Verizon Allentown?
Nearby beauty and wellness options include Critical Acclaim Tattoos, Inches Matter hair salon, Attractions Hair Salon, Jodie Hart's Hairstyling, Bellezza Hair & Body Cafe, Bellezza Salon and Spa, Hoch's Botanical Beauty Salon and Spa, and Word Of Mouth Massage therapy.
Which brands of phones and accessories does Verizon Allentown carry?
Verizon Allentown offers products from brands like Apple, Samsung, Motorola, LG, HTC, and Google, including smartphones, smartwatches, and accessories such as cases and chargers.