Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Allentown, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 707 N Krocks Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
407 reviews
5 stars
378
4 stars3
3 stars3
2 stars2
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and patient, with specific mentions of employees like Rob, Isaiah, and Chris.
Sales Experience
Customers reported positive sales interactions, highlighting the helpfulness and professionalism of employees during the purchasing process.
Mixed Experiences
While many reviews were positive, there were a few instances of negative experiences, particularly regarding misleading information and unhelpful staff.
Efficiency
Several customers noted quick and efficient service, with many expressing satisfaction with the speed of transactions and problem resolutions.
Product Knowledge
Employees were frequently commended for their product knowledge, helping customers choose the right plans and devices.
- BKBrian Kavcak5 days ago5.0I went to this location with questions about my insurance coverage and possibly switching to an old phone. Javier was so helpful, and didn't waste time answering my questions. Also helped me out with better internet at no extra charge. He was excellent.
- CBCharlotte Booths6 days ago5.0Rob was absolutely amazing. He went far and beyond anyone’s expectations. He managed to cure the issues I was having didn’t get stressed out because I was stressed out and I don’t know what you do with him, but he needs to go far in this company because he’s very patient once again I wanna thank him
- CVCrystal VitoNov 16, 20255.0Wilder Perez DM, went out of his way to try to save me as a customer. I highly recommend him for anyone that has Verizon issues.
- JNJuliet NovahNov 4, 20255.0Came in Sunday for a simple question about my email. Walking in I saw a line that discouraged me but within seconds I was greeted by Jay. While transferring other people's phones he got my email set back up and ready to go without much delay. I appreciated the help and would definitely recommend Jay.
- SCSharon CatonNov 1, 20255.0Rob was exceptional today! I get so stressed getting a new phone and he made everything easy and timely.
Frequently Asked Questions About Verizon
What products and services does Verizon at 707 N Krocks Rd offer?
Verizon offers smartphones, tablets, Verizon home internet, accessories, and wireless devices with Verizon 5G coverage, plus services like bill payments, device activation, and business accounts.
What are the store hours for Verizon at 707 N Krocks Rd?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon at 707 N Krocks Rd provide in-store or curbside pickup options?
Yes, Verizon offers both in-store and curbside pickup services for customer convenience.
How can I schedule an appointment or reserve a service at Verizon, Allentown?
You can schedule appointments or reserve services online at https://www.tccrocks.com/appointments/.
Which brands of mobile devices are available at Verizon, Allentown?
Verizon offers devices from major brands including Apple, Samsung, Motorola, LG, HTC, and Google.
Is Verizon, Allentown an authorized retailer and what community impact does it have?
Yes, it's a Verizon authorized retailer where proceeds from every purchase support local community initiatives.
What nearby dining options can I visit before or after shopping at Verizon, 707 N Krocks Rd?
Nearby restaurants include The Shelby, Smashburger, CoreLife Eatery, BJ's Restaurant & Brewhouse, and Starbucks for a variety of dining choices.
Are there any nearby retail and shopping centers near Verizon, Allentown?
Yes, Hamilton Crossings shopping center, Kay Jewelers, Target Lower Macungie Twp, and Old Navy are some nearby retail destinations.
Which beauty and personal care services are located near Verizon, 707 N Krocks Rd?
Nearby beauty and personal care options include European Wax Center, Hair Cuttery, Charlotte Tilbury, Ulta Beauty, and Benefit Cosmetics BrowBar.
How can nearby transit or mobility options assist customers visiting Verizon in Allentown?
While specific transit options aren't listed, customers can use the My Verizon app or Uber services (button available) to assist with travel to the store at 707 N Krocks Rd.