Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Allentown, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 707 N Krocks Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
410 reviews
5 stars
381
4 stars3
3 stars3
2 stars2
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, patient, and knowledgeable, particularly highlighting employees like Rob, Isaiah, and Chris.
Efficiency
Customers frequently noted quick and efficient service, with many reporting smooth transactions and minimal wait times.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences with specific staff members, citing rudeness and lack of assistance.
Product Knowledge
Several reviews emphasized the staff's expertise in explaining products and plans, helping customers make informed decisions.
- MGMike germaniDec 12, 20255.0Decided to make a change after 19years with another carrier. Rob made it very easy and was wonderful with getting things set up and transferred. So glad we stopped in. I can’t thank Ron enough.
- BDBecky DelpDec 10, 20255.0Rob was so helpful! Definitely would refer friends to this location!
- ANAndrea NugentNov 23, 20255.0I want to give some credit to Jarrad at the Verizon store because he really made my whole visit so much easier. He was patient, friendly, and actually took the time to explain everything in a way that made sense. He didn’t rush me, didn’t push anything on me, and really made sure I walked out with what I needed. It’s honestly rare to get that kind of service these days, and I really appreciated how helpful he was. If you’re stopping in, ask for Jarrad — he made the whole experience a lot less stressful.
- BKBrian KavcakNov 18, 20255.0I went to this location with questions about my insurance coverage and possibly switching to an old phone. Javier was so helpful, and didn't waste time answering my questions. Also helped me out with better internet at no extra charge. He was excellent.
- CBCharlotte BoothsNov 17, 20255.0Rob was absolutely amazing. He went far and beyond anyone’s expectations. He managed to cure the issues I was having didn’t get stressed out because I was stressed out and I don’t know what you do with him, but he needs to go far in this company because he’s very patient once again I wanna thank him
Frequently Asked Questions About Verizon
What products and services does Verizon at 707 N Krocks Rd offer?
Verizon offers smartphones, tablets, Verizon home internet, accessories, and wireless devices with Verizon 5G coverage, plus services like bill payments, device activation, and business accounts.
What are the store hours for Verizon at 707 N Krocks Rd?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon at 707 N Krocks Rd provide in-store or curbside pickup options?
Yes, Verizon offers both in-store and curbside pickup services for customer convenience.
How can I schedule an appointment or reserve a service at Verizon, Allentown?
You can schedule appointments or reserve services online at https://www.tccrocks.com/appointments/.
Which brands of mobile devices are available at Verizon, Allentown?
Verizon offers devices from major brands including Apple, Samsung, Motorola, LG, HTC, and Google.
Is Verizon, Allentown an authorized retailer and what community impact does it have?
Yes, it's a Verizon authorized retailer where proceeds from every purchase support local community initiatives.
What nearby dining options can I visit before or after shopping at Verizon, 707 N Krocks Rd?
Nearby restaurants include The Shelby, Smashburger, CoreLife Eatery, BJ's Restaurant & Brewhouse, and Starbucks for a variety of dining choices.
Are there any nearby retail and shopping centers near Verizon, Allentown?
Yes, Hamilton Crossings shopping center, Kay Jewelers, Target Lower Macungie Twp, and Old Navy are some nearby retail destinations.
Which beauty and personal care services are located near Verizon, 707 N Krocks Rd?
Nearby beauty and personal care options include European Wax Center, Hair Cuttery, Charlotte Tilbury, Ulta Beauty, and Benefit Cosmetics BrowBar.
How can nearby transit or mobility options assist customers visiting Verizon in Allentown?
While specific transit options aren't listed, customers can use the My Verizon app or Uber services (button available) to assist with travel to the store at 707 N Krocks Rd.