Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Woodburn, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
204 reviews
5 stars
161
4 stars
7
3 stars
5
2 stars3
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting specific employees like Tony, Adrial, and Ana for going above and beyond to assist.
Staff Knowledge
Customers frequently noted the staff's knowledge and expertise, with several reviews mentioning how employees provided helpful information and resolved issues effectively.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including unprofessional behavior and long wait times, indicating inconsistency in service quality.
Store Environment
Several reviews mentioned the store being busy, leading to longer wait times, which affected the overall customer experience.
- AAAlan2 days ago5.0Had the best experience came, came in with the intent to be in and out but also had all my needs met . Tony and Adriel are one amazing duo they work together to get everyone in the store taken care of in such a timely manner !
- JSJoe Shafer3 days ago5.0Tony and Adriel are so amazing. Love these guys, Super smart, very helpful and hard working. Whether a billing issue or a tech problem. These are the guys to go to. Infact, All escalations should go to Adriel he is the goat, took 6hrs and went way above and beyond to help me out.
- FMFortino MedinaDec 26, 20255.0I highly recommend going to this Verizon store out 10/10 times. If you want exceptional customer make sure you talk to Adrial or Tony. I been having different needs (upgrades and repairs) and they have always led me in the right direction if they couldn’t get it taken care of right then and there. I will be coming here for as long as they work here. I want to see many blessings coming there way.
- BBBlindsideDec 25, 20255.0Tony, Laura, and Ana are all exceptional and supportive staff! There were issues with my service transfer, an unfortunate one in a million type of error. It took all their experience and patience, but they were able to resolve my issues! I’m grateful to have met them. I will be coming back to this store in the future. They know how to treat their customers with respect.
- HBHaley BoellDec 23, 20255.0I want to thank Ana for all of her amazing support and grace while helping me as a new customer. I had a lot of previous difficulties online ordering and customer support canceling then stating my order was coming then never arrived. Ana made Christmas happen this year. Thank you, so much. I really appreciate you and your team. ❤️🌲
Frequently Asked Questions About Verizon
What types of devices and products does Verizon in Woodburn, OR offer?
Verizon offers a full range of wireless devices including phones, tablets, smartwatches, mobile broadband, accessories, and device protection.
What are the store hours for Verizon in Woodburn, OR?
The store is open Monday through Friday from 9 AM to 7 PM, Saturday from 9 AM to 8 PM, and Sunday from 10 AM to 6 PM.
What payment options does Verizon accept in this location?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon in Woodburn offer in-store pickup for orders?
Yes, in-store pickup is available for orders at this Verizon location.
Can I recycle my old electronics at the Verizon Woodburn store?
Yes, the store offers electronics recycling services.
Where can I find nearby dining options close to Verizon Woodburn?
Nearby dining options include Nancy Jo's Burgers and Fries, Chipotle Mexican Grill, The Chicken Shanty, Jack in the Box, Starbucks, Burgerville, Sushi Brothers, Jimmy John's, Chick-fil-A, and Elmer's Restaurant.
Are there any nearby medical facilities near Verizon in Woodburn?
Yes, nearby medical facilities include Salem Health Cardiology Clinic, Salem Health Medical Clinic - Woodburn Urgent Care, Gentle Dental Woodburn, and Salem Health Medical Clinic - Woodburn Family Medicine.
What shopping and entertainment options are near the Verizon Woodburn store?
Customers can visit Woodburn Outlets for shopping and Portland-Woodburn RV Park for outdoor recreation nearby.
Does Verizon Woodburn support multiple languages for customer service?
Yes, the store offers services in both English and Spanish.
How can I contact Verizon Woodburn for information or support?
You can reach Verizon Woodburn by phone at +1 503-980-1327 or email at Info@victra.com.