Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Wood Village, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
386 reviews
5 stars
300
4 stars
18
3 stars3
2 stars
9
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Paul, Tomas, and Hunter providing excellent service.
Negative Experiences
Several reviews highlighted issues with misleading information regarding fees and promotions, as well as long wait times and poor service at times.
Store Environment
The store was described as clean and organized, but some customers reported a lack of staff during busy times, leading to frustration.
Product Issues
Customers experienced problems with device upgrades and trade-ins, including defective products and confusion over billing.
- AAAshley2 days ago5.0Awesome customer service, Zane was super helpful and also very welcoming. He made sure all of my questions were answered.
- CBChelsea Bowman4 days ago5.0Had the best experience with getting my new phone all because of Hayden and his excellent and friendly customer service. I had been in a car accident and was a little overwhelmed, but Hayden was super patient and calming throughout the whole process. I would highly recommend him with your phone needs, he was the absolute best! Thank you Hayden for all your help :)
- MVMeemers VDec 6, 20255.0I wish I remembered the names of the two gentlemen that helped my husband and I but they were so kind. It was a super stressful situation that brought us in today and they made it very positive and stress free! We are definitely coming back to this location!
- MKMaliha KhanDec 4, 20255.0Everyone in here is lovely and quick
- SDShellie DavisDec 3, 20255.0Mary Banks is a very helpful person.
Frequently Asked Questions About Verizon
What products and brands can I find at the Verizon store in Wood Village, OR?
At Verizon in Wood Village, OR, you can find wireless devices like smartphones, tablets, home internet, smartwatches, and accessories from brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for the Verizon Wood Village location?
The Verizon Wood Village store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 11:00 AM to 7:00 PM.
Does Verizon Wood Village provide in-store pickup for orders?
Yes, Verizon Wood Village offers in-store pickup services for customer orders.
What payment options does Verizon Wood Village accept?
The Verizon Wood Village store accepts American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa as payment options.
Does Verizon Wood Village support any recycling programs?
Yes, Verizon Wood Village has electronic recycling services available for customers.
Is free Wi-Fi available at Verizon Wood Village?
Yes, Verizon Wood Village offers free Wi-Fi for customers visiting the store.
How can I get in touch with Verizon Wood Village for inquiries or support?
You can contact Verizon Wood Village by calling +1 503-912-0201 or emailing Info@victra.com.
What nearby places can I visit before or after shopping at Verizon Wood Village?
Nearby places include Jersey Mike's Subs for a quick sandwich, Starbucks for coffee or smoothies, and Lowe's Home Improvement for home needs. These spots offer convenient options to complement your visit to Verizon.
Are there other wireless retailers close to Verizon in Wood Village?
Yes, Wireless Retailers - Wood Village is nearby, providing additional options for mobile phone shopping and services.
What health and wellness places are located near Verizon Wood Village?
Near Verizon Wood Village, you can find The Joint Chiropractic Wood Village for chiropractic and massage services, Gentle Dental Wood Village for dental care, and Aspire Chiropractic & Massage for massage therapy and wellness treatments.