Verizon

4.3
387 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Wood Village, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
832 Ne 223rd Ave, Wood Village, OR
97060, United States

Hours

Reviews

4.3
386 reviews
5 stars
300
4 stars
18
3 stars
3
2 stars
9
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Paul, Tomas, and Hunter providing excellent service.

Negative Experiences

Several reviews highlighted issues with misleading information regarding fees and promotions, as well as long wait times and poor service at times.

Store Environment

The store was described as clean and organized, but some customers reported a lack of staff during busy times, leading to frustration.

Product Issues

Customers experienced problems with device upgrades and trade-ins, including defective products and confusion over billing.
  • AA
    Ashley
    2 days ago
    5.0
    Awesome customer service, Zane was super helpful and also very welcoming. He made sure all of my questions were answered.
  • CB
    Chelsea Bowman
    4 days ago
    5.0
    Had the best experience with getting my new phone all because of Hayden and his excellent and friendly customer service. I had been in a car accident and was a little overwhelmed, but Hayden was super patient and calming throughout the whole process. I would highly recommend him with your phone needs, he was the absolute best! Thank you Hayden for all your help :)
  • MV
    Meemers V
    Dec 6, 2025
    5.0
    I wish I remembered the names of the two gentlemen that helped my husband and I but they were so kind. It was a super stressful situation that brought us in today and they made it very positive and stress free! We are definitely coming back to this location!
  • MK
    Maliha Khan
    Dec 4, 2025
    5.0
    Everyone in here is lovely and quick
  • SD
    Shellie Davis
    Dec 3, 2025
    5.0
    Mary Banks is a very helpful person.

Frequently Asked Questions About Verizon

What products and brands can I find at the Verizon store in Wood Village, OR?

At Verizon in Wood Village, OR, you can find wireless devices like smartphones, tablets, home internet, smartwatches, and accessories from brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and more.

What are the store hours for the Verizon Wood Village location?

The Verizon Wood Village store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 11:00 AM to 7:00 PM.