Verizon

3.4
634 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Tigard for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
7174 Sw Hazelfern Rd, Tigard, OR
97224, United States

Hours

Reviews

3.4
480 reviews
5 stars
210
4 stars
61
3 stars
42
2 stars
38
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised individual employees for their helpfulness and knowledge, many expressed frustration with overall service quality, citing rude or unhelpful staff and long wait times.

Employee Performance

Several employees, including David, Zachary, and Taylor, received positive feedback for their professionalism and assistance, while others faced criticism for their lack of support and poor attitudes.

Store Environment

Customers reported issues with long wait times and perceived disorganization, with some noting that employees appeared disengaged or unhelpful.

Billing Issues

Multiple reviews highlighted dissatisfaction with billing practices, including unexpected charges and difficulties in resolving account issues.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing gratitude for specific employees while others felt neglected or mistreated.
  • WW
    Whitney Wagner
    3 days ago
    5.0
    Great service! Went in last weekend to get my dad a new phone. David was extremely thorough to make sure we got the best option for the best promotion. He spent a good amount of time with us and did not feel pushy or sales-y. He was knowledgeable, kind, and communicated everything extremely well.
  • MI
    Melizza Inocencio
    Nov 15, 2025
    5.0
    I came in to get a new phone and David was AMAZING. We change my WiFi to Verizon. I’m saving $5 per month and I moved my Netflix and Disney Plus to my Verizon account also saving money. Ben the Assistant Manager helped with some Perks. I’m now back to being loyal to Verizon
  • JH
    Jonathan Hayden
    Nov 14, 2025
    5.0
    David was an excellent salesman. He took care of my issues and I feel like he cared about my phone needs. I also felt like he was not trying to oversell anything. I did not feel taken advantage of at all. Great personality and awesome service.
  • SG
    Shelli Greenslade
    Nov 12, 2025
    4.0
    We went in on 11/11/25 to get my son a new phone and David the representative was extremely helpful and was abel to get us all situated. Though there was a bit of a wait so I’d recommend to make an appointment beforehand.
  • KK
    KK
    Nov 3, 2025
    5.0
    Worked with Jay , Nate, and David to get me back to Verizon from AT&T. AT&T is absolutely horrific. They were super helpful and got me switched over and taken care of very quickly. Also, Verizon coverage is 1000 times better.

Frequently Asked Questions About Verizon

What are the Verizon store hours in Tigard?

The Verizon store in Tigard is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 6:00 PM.

What products does Verizon in Tigard offer?

Verizon offers a variety of products including business cell phones, mobile hotspots, tablets, and laptops from brands like Apple, Samsung, Google, Motorola, Kyocera, and TCL.