Visit our store at Tigard for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
While some customers praised individual employees for their helpfulness and knowledge, many expressed frustration with overall service quality, citing rude or unhelpful staff and long wait times.
Employee Performance
Several employees, including David, Zachary, and Taylor, received positive feedback for their professionalism and assistance, while others faced criticism for their lack of support and poor attitudes.
Store Environment
Customers reported issues with long wait times and perceived disorganization, with some noting that employees appeared disengaged or unhelpful.
Billing Issues
Multiple reviews highlighted dissatisfaction with billing practices, including unexpected charges and difficulties in resolving account issues.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing gratitude for specific employees while others felt neglected or mistreated.
WW
Whitney Wagner
3 days ago
5.0
Great service! Went in last weekend to get my dad a new phone. David was extremely thorough to make sure we got the best option for the best promotion. He spent a good amount of time with us and did not feel pushy or sales-y. He was knowledgeable, kind, and communicated everything extremely well.
MI
Melizza Inocencio
Nov 15, 2025
5.0
I came in to get a new phone and David was AMAZING. We change my WiFi to Verizon. I’m saving $5 per month and I moved my Netflix and Disney Plus to my Verizon account also saving money. Ben the Assistant Manager helped with some Perks. I’m now back to being loyal to Verizon
JH
Jonathan Hayden
Nov 14, 2025
5.0
David was an excellent salesman. He took care of my issues and I feel like he cared about my phone needs. I also felt like he was not trying to oversell anything. I did not feel taken advantage of at all. Great personality and awesome service.
SG
Shelli Greenslade
Nov 12, 2025
4.0
We went in on 11/11/25 to get my son a new phone and David the representative was extremely helpful and was abel to get us all situated. Though there was a bit of a wait so I’d recommend to make an appointment beforehand.
KK
KK
Nov 3, 2025
5.0
Worked with Jay , Nate, and David to get me back to Verizon from AT&T. AT&T is absolutely horrific. They were super helpful and got me switched over and taken care of very quickly. Also, Verizon coverage is 1000 times better.
The Verizon store in Tigard is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 6:00 PM.
What products does Verizon in Tigard offer?
Verizon offers a variety of products including business cell phones, mobile hotspots, tablets, and laptops from brands like Apple, Samsung, Google, Motorola, Kyocera, and TCL.
Can I order online and pick up my Verizon purchase in the Tigard store?
Yes, you can buy online and pick up your order in the Tigard Verizon store for convenience.
What delivery and shipping options are available when shopping Verizon Tigard online?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
Does the Verizon Tigard store accept mobile payments?
Yes, the store accepts payments via debit card and mobile NFC payments and does not require cash only.
Which mobile carriers are competitors to Verizon in Tigard?
Competitors include AT&T, T-Mobile, Spectrum, and Optimum.
How can I schedule an appointment at the Verizon store in Tigard?
You can schedule an in-store appointment online via the Verizon website or through the My Verizon app.
What nearby dining options are available when visiting Verizon in Tigard?
Nearby dining options include MOD Pizza for fast casual pizza, Jimmy John's sandwich shop, and Qdoba Mexican Grill for Mexican food.
Are there nearby transit options to help me get to the Verizon Tigard store?
Yes, the Tualatin Park & Ride and TriMet Tualatin Park & Ride bus stations are nearby to help with transit access.
What nearby services can customers access near the Verizon store in Tigard?
Nearby services include the Providence Bridgeport Health Center for medical needs, several beauty salons like In Style Nails Inc, and optometrists like EyeStyles and Care.