Verizon

3.4
644 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Tigard for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
7174 Sw Hazelfern Rd, Tigard, OR
97224, United States

Hours

Reviews

3.4
489 reviews
5 stars
218
4 stars
61
3 stars
42
2 stars
38
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like David, Ben, and Taylor for their attentive service.

Long Wait Times

Several reviews mentioned long wait times for service, with some customers expressing frustration over being ignored or having to wait despite making appointments.

Mixed Experiences

While some customers had excellent experiences, others reported poor service, including rude interactions and unresolved issues, indicating inconsistency in service quality.

Communication Issues

Customers expressed dissatisfaction with communication, particularly regarding order cancellations and lack of follow-up, leading to feelings of frustration and unprofessionalism.

Store Environment

The store environment received mixed feedback, with some customers noting a clean and organized space, while others reported unwelcoming attitudes from staff.
  • AL
    Angela Lovenburg
    3 days ago
    5.0
    We had an awesome experience here. Dave was very helpful and friendly. My daughter and I really appreciated how patient and quick he was in working out my phone problem-give this guy a raise! It's been a long time since I've had such great customer service. Thanks, Dave, for all your help.
  • KM
    Keith Myers
    Dec 30, 2025
    5.0
    We just had the best Verizon experience at the Tigard location. Hannah Rae was our sales associate and she really knocked it out of the park! Hannah explained multiple options for our family of four and the process was very quick and spot on. No surprises and a great experience.
  • LF
    Linda Fuchs
    Dec 24, 2025
    5.0
    Thank you to all the Bridgeport Verizon Store staff for your excellent customer service. I traded in my iphone 13 for a 17, which involved a few visits to the store. It was super convenient to make appointments on line, and even one walk-in was handled really well with a short wait. Special kudos to Kenzie who was so patient, efficient and helpful. Keep up the fabulous work you're doing!
  • ED
    edward davila
    Dec 23, 2025
    1.0
    Cancelled my order right before Christmas and did not even bother to call me or email me to let me know. Randomly got an email from Verizon to let me confirm ‘I’ cancelled the order. After talking to multiple agents, one was finally able to tell me the store where my pickup was cancelled the order and gave no reason. The agent said the store should be ‘ashamed’ of their communication. Very unprofessional by the store, lost about 2 hours of my life because they did not have 1 minute to call or email me and let me know what happened.
  • MM
    Mckenzie
    Dec 10, 2025
    5.0
    Ben at Bridgeport Verizon was amazing! I had the emotional/difficult task of canceling my recently deceased dad’s account. It was a headache because it was suspended but not canceled. Complete headache! He was patient & kind & took the time.i couldn’t be more appreciative. I will be coming back in the future for all phone needs. I will be recommending to friends & family as well.

Frequently Asked Questions About Verizon

What are the Verizon store hours in Tigard?

The Verizon store in Tigard is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 6:00 PM.

What products does Verizon in Tigard offer?

Verizon offers a variety of products including business cell phones, mobile hotspots, tablets, and laptops from brands like Apple, Samsung, Google, Motorola, Kyocera, and TCL.