Many customers praised the staff for their kindness and compassion, especially during difficult times such as euthanasia.
Professional Staff
The veterinary team is frequently described as knowledgeable, caring, and attentive to both pets and their owners.
Pricing Concerns
Several reviews mentioned high costs and concerns about being upsold on unnecessary services or treatments.
Mixed Experiences
While many customers had positive experiences, some reported issues with communication and service quality, leading to dissatisfaction.
Clean Environment
The clinic is noted for its clean and welcoming environment, contributing to a positive overall experience.
CG
Christopher Granot
Jan 2, 2026
5.0
Great Veterinarian clinic. Friendly, caring staff. Warming, clean professional environment. Highly recommended.
JB
James Bolton
Dec 7, 2025
5.0
What a wonderful experience. Everyone at VCA treated Desdemona and myself with care and respect. I knew from the start what to expect and Desdemona is now feeling well enough to knock stuff off the table again and get on top of the cabinets in the kitchen. Yes, she is much better. Thank you for the medication you sent me home with and the instruction that you offered. When I left with Desi I felt confident that she had received kind and compassionate Care. Thank you, VCA.
GB
Gage Bristow
Oct 21, 2025
5.0
Absolutely remarkable service and care for my pups.
When i got my first dog they made the vet process an absolute breeze. Cost was fantastic, staff was extremely understanding and patient with myself as a new patient with a high energy dog.
When I got my second puppy my first call was the easiest decision to make.
Thank you so much for taking care of Havoc and Toby for me!!
CM
Cayce Meagher
Oct 17, 2025
5.0
Had such a great experience here! Everyone was very kind, thorough, and very affordable. They didn’t push unnecessary healthcare on our pet. So thankful to find such a wonderful place. We will definitely be using VCA from here on out. Thank you all so much.
AA
Alicia
Oct 4, 2025
5.0
VCA staff were so caring and considerate during our experience. From the medical appointments to having to make a difficult decision about our pet. After losing our family cat, they even sent a sympathy card signed by staff. It’s the little things they did along the way that have truly made a difference. Thank you!
Frequently Asked Questions About VCA McKenzie Animal Hospital
What types of pets does VCA McKenzie Animal Hospital care for?
VCA McKenzie Animal Hospital provides care for cats, dogs, and exotic pets.
What are the regular operating hours of VCA McKenzie Animal Hospital?
The hospital is open Monday from 8:00 AM to 6:00 PM; Tuesday from 10:00 AM to 6:00 PM; Wednesday through Friday from 8:00 AM to 6:00 PM; it is closed on Saturdays and Sundays.
What veterinary services does VCA McKenzie Animal Hospital offer?
Services include advanced care, allergy and itchy skin care, alternative medicine, chemotherapy, dentistry, diabetes care, diagnostics, diet and nutrition, digital radiology, general care, in-house lab and pharmacy, laser surgery, medications, microchipping, parasite control, pet boarding, grooming, wellness exams, physical exams, preventive and primary care, spay and neuter, ultrasound, urology, and vaccinations.
Where is VCA McKenzie Animal Hospital located?
The hospital is located at 5303 Main Street, Springfield, OR 97478, USA.
Is VCA McKenzie Animal Hospital accredited by any professional association?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
What payment methods does VCA McKenzie Animal Hospital accept?
Accepted payment options include American Express, cash, check, Discover, MasterCard, and Visa.
Does VCA McKenzie Animal Hospital offer any promotions for new clients?
Yes, new clients can access a Free First Exam coupon through their website.
Which nearby places are helpful for visitors coming to VCA McKenzie Animal Hospital?
Nearby places include Thurston Medical Clinic and Epperson Orthodontics, which might be useful for extended healthcare needs; Starbucks for refreshments; and John’s Gas and Groceries for convenient supplies.
Are there dining options near VCA McKenzie Animal Hospital?
Yes, nearby dining options include Figaro's Pizza, Tacos Pirekua, Tucky's southern chicken restaurant, and Craig's Time Out Tavern, perfect for grabbing a meal before or after your visit.
How can nearby public transportation or accommodations assist visitors to VCA McKenzie Animal Hospital?
Nearby locations such as Thurston provide transportation options, while lodging options like Santiago Estates and Chalet Village mobile home parks offer convenient accommodations for out-of-town visitors.