VCA McKenzie Animal Hospital

4.4
230 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA McKenzie Animal Hospital
5303 Main Street, Springfield, OR
97478, United States

Hours

Reviews

4.4
230 reviews
5 stars
163
4 stars
34
3 stars
8
2 stars
10
1 star
15

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness and compassion, especially during difficult times such as euthanasia.

Professional Staff

The veterinary team is frequently described as knowledgeable, caring, and attentive to both pets and their owners.

Pricing Concerns

Several reviews mentioned high costs and concerns about being upsold on unnecessary services or treatments.

Mixed Experiences

While many customers had positive experiences, some reported issues with communication and service quality, leading to dissatisfaction.

Clean Environment

The clinic is noted for its clean and welcoming environment, contributing to a positive overall experience.
  • CG
    Christopher Granot
    Jan 2, 2026
    5.0
    Great Veterinarian clinic. Friendly, caring staff. Warming, clean professional environment. Highly recommended.
  • JB
    James Bolton
    Dec 7, 2025
    5.0
    What a wonderful experience. Everyone at VCA treated Desdemona and myself with care and respect. I knew from the start what to expect and Desdemona is now feeling well enough to knock stuff off the table again and get on top of the cabinets in the kitchen. Yes, she is much better. Thank you for the medication you sent me home with and the instruction that you offered. When I left with Desi I felt confident that she had received kind and compassionate Care. Thank you, VCA.
  • GB
    Gage Bristow
    Oct 21, 2025
    5.0
    Absolutely remarkable service and care for my pups. When i got my first dog they made the vet process an absolute breeze. Cost was fantastic, staff was extremely understanding and patient with myself as a new patient with a high energy dog. When I got my second puppy my first call was the easiest decision to make. Thank you so much for taking care of Havoc and Toby for me!!
  • CM
    Cayce Meagher
    Oct 17, 2025
    5.0
    Had such a great experience here! Everyone was very kind, thorough, and very affordable. They didn’t push unnecessary healthcare on our pet. So thankful to find such a wonderful place. We will definitely be using VCA from here on out. Thank you all so much.
  • AA
    Alicia
    Oct 4, 2025
    5.0
    VCA staff were so caring and considerate during our experience. From the medical appointments to having to make a difficult decision about our pet. After losing our family cat, they even sent a sympathy card signed by staff. It’s the little things they did along the way that have truly made a difference. Thank you!

Frequently Asked Questions About VCA McKenzie Animal Hospital

What types of pets does VCA McKenzie Animal Hospital care for?

VCA McKenzie Animal Hospital provides care for cats, dogs, and exotic pets.

What are the regular operating hours of VCA McKenzie Animal Hospital?

The hospital is open Monday from 8:00 AM to 6:00 PM; Tuesday from 10:00 AM to 6:00 PM; Wednesday through Friday from 8:00 AM to 6:00 PM; it is closed on Saturdays and Sundays.