Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Sherwood, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
195 reviews
5 stars
147
4 stars
7
3 stars
6
2 stars
6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their patience and knowledge, while others were criticized for being unhelpful or dishonest.
Sales Practices
Concerns about misleading sales tactics and dishonesty in transactions, with multiple customers reporting issues with unexpected charges and unfulfilled promises.
Staff Knowledge
Several employees were noted for their expertise and ability to assist customers effectively, while others were described as inexperienced or unhelpful.
Store Environment
Some customers reported a lack of staff presence and poor store conditions, leading to feelings of neglect.
Overall Experience
While some customers had positive experiences and would recommend the store, others expressed frustration and dissatisfaction, indicating inconsistency in service quality.
- LVlalo ;vOct 13, 20251.0No saquen líneas de teléfono en esta compañia cuando hay un fallo de red movil el equipo de soporte incluyendo las tiendas físicas son muy ineficientes prefieren venderte un equipo nuevo que arreglar el problema
- 2223MacTJun 25, 20255.0Timothy has outstanding customer service, really very patient and highly knowledgeable. I only came in to get my bill fixed which is never really fun but he handled it like it would have been a sale. Thank you Verizon for providing a great employee for this location. This is why I have been with Verizon for so many years.
- FFfirepet2000Jun 8, 20255.0Excellent service and a great store. 10 out of 10
- MJMegan JensenJun 14, 20185.0Alisa was very knowledgeable, thorough, and efficient.
Frequently Asked Questions About Verizon
What types of devices can I purchase at Verizon in Sherwood, OR?
You can purchase a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories at Verizon in Sherwood, OR.
What brands are available at the Verizon Authorized Retailer in Sherwood?
The store offers products from Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, and several other popular tech brands.
What are the store hours for Verizon in Sherwood?
Verizon is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon in Sherwood offer in-store pickup for online orders?
Yes, the store provides in-store pickup services for convenient order collection.
What payment options are accepted at Verizon in Sherwood?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can customers recycle electronics at the Verizon store in Sherwood?
Yes, the store offers electronics recycling as part of its services.
What languages are spoken at the Verizon Authorized Retailer in Sherwood?
The store provides services in both English and Spanish to accommodate customers.
What nearby places can I visit around Verizon in Sherwood for food and drinks?
Nearby you can visit Fuji's Grill and Sushi for Japanese cuisine, Papa Murphy's Take 'N' Bake Pizza for pizza, and Starbucks for coffee and snacks.
Are there fitness and wellness options near the Verizon store in Sherwood?
Yes, you can visit My Gym Sherwood and Snap Fitness for workouts, Massage Envy for relaxation, and Glamour Nails or Tan Republic for beauty services nearby.
What retail stores are located near Verizon in Sherwood for additional shopping?
Nearby retail options include BedMart Mattress Superstores, Hobby Lobby for arts and crafts, and Dollar Tree for discount shopping.