Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Sherwood, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
197 reviews
5 stars
147
4 stars
8
3 stars
6
2 stars
6
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several employees received praise for their helpfulness and knowledge, particularly Matt, Carlos, and Ali, while others were criticized for being unhelpful or dishonest.
Store Operations
Customers reported issues with store hours and accessibility, including being locked out during business hours and poor communication regarding store location.
Sales Practices
There were multiple complaints about misleading sales tactics and unexpected charges, leading to frustration among customers.
Staff Attitude
While some staff were noted for their friendliness and professionalism, others were described as rude or dismissive, impacting the overall customer experience.
- LWLois Walton2 days ago4.0Because I am hard of hearing I need people to talk slowly and clearly. Some times Kylee went too fast so I had trouble catching what she was saying. I also am not very computer literate so need clear explanations of what I 'm being shown.
- MDMikaela DohertyDec 22, 20251.0Have had a lot of issues with this Verizon. Finally deciding to leave a review because I’m currently sitting in the parking lot an hour before closing and the door is locked with nobody inside. No note, no nothing, just locked an HOUR before they supposedly close.
- LVlalo ;vOct 13, 20251.0No saquen líneas de teléfono en esta compañia cuando hay un fallo de red movil el equipo de soporte incluyendo las tiendas físicas son muy ineficientes prefieren venderte un equipo nuevo que arreglar el problema
- KBKathy BowmanDec 4, 20195.0Adam was awesome he was able to help me and go above and beyond my requests. I recommend this store and Adam
- LVLeilani VaileaJul 3, 20165.0Sarah is awesome!!!! She always takes her time with customers and makes sure they are comfortable using the products before leaving the store. Sherwood is out of the way for my normal day to day and there are 3 verizon stores that are more convienent for me to go to but they don't match up to the great customer service!!!
Frequently Asked Questions About Verizon
What types of devices can I purchase at Verizon in Sherwood, OR?
You can purchase a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories at Verizon in Sherwood, OR.
What brands are available at the Verizon Authorized Retailer in Sherwood?
The store offers products from Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, and several other popular tech brands.
What are the store hours for Verizon in Sherwood?
Verizon is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon in Sherwood offer in-store pickup for online orders?
Yes, the store provides in-store pickup services for convenient order collection.
What payment options are accepted at Verizon in Sherwood?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can customers recycle electronics at the Verizon store in Sherwood?
Yes, the store offers electronics recycling as part of its services.
What languages are spoken at the Verizon Authorized Retailer in Sherwood?
The store provides services in both English and Spanish to accommodate customers.
What nearby places can I visit around Verizon in Sherwood for food and drinks?
Nearby you can visit Fuji's Grill and Sushi for Japanese cuisine, Papa Murphy's Take 'N' Bake Pizza for pizza, and Starbucks for coffee and snacks.
Are there fitness and wellness options near the Verizon store in Sherwood?
Yes, you can visit My Gym Sherwood and Snap Fitness for workouts, Massage Envy for relaxation, and Glamour Nails or Tan Republic for beauty services nearby.
What retail stores are located near Verizon in Sherwood for additional shopping?
Nearby retail options include BedMart Mattress Superstores, Hobby Lobby for arts and crafts, and Dollar Tree for discount shopping.