Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Salem’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
654 reviews
5 stars
537
4 stars
44
3 stars
17
2 stars8
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting individuals like Eli, Harley, and Cyrus for their professionalism and helpfulness.
Knowledgeable Staff
Customers frequently noted the staff's extensive knowledge about products and services, making the purchasing process smooth and informative.
Positive Experiences
Numerous reviews reflected positive experiences, with customers expressing satisfaction with their interactions and the overall service provided.
Billing Issues
Several customers reported frustrations with billing practices, including hidden fees and unexpected charges, leading to dissatisfaction.
Store Environment
The store was described as well-staffed and organized, contributing to a pleasant shopping experience with minimal wait times.
- KLKristen LarsonNov 15, 20255.0Tyler was knowledgeable, helpful and courteous. Great service, will return when/if needed.
- RARicky AlvarezNov 12, 20255.0Eli was a great salesperson and person to interact with in general 10/10 service did their upmost best to accommodate me and help me out with any questions I had , Eli helped me get the best deal I could an amazing representation of a great worker through and through , satisfied with my purchase.
- TWTom WilsonNov 11, 20255.0Tyler was very very helpful in helping my father get his new phone set up, and saving me some money on internet!
- TSTony SOct 22, 20255.0Worked with Eli on multiple occasions. He is the one person that knows how to take care of all your request. I recommend everyone to ask for him when going to this Verizon store. He will most certainly hook you up on the best deal possible. Eli is the best of the best. Thanks
- ZZZatarazieOct 18, 20255.0I've been to a lot of stores. This one is always well staffed. The people are very presentable And not too long of a weight. Serenity helped me get my new phone and the process was very easy. She was great. It wouldn't let me leave another review so quickly but I came back in to go over a few things on my account and Cyrus walked me through the account answered all my questions. The people here are great.
Frequently Asked Questions About Verizon
What wireless brands and devices can I find at Verizon on Lancaster Dr Ne?
You can find wireless devices and plans from Verizon, Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, and Asus at this location.
What are the store hours for the Verizon store at 1991 Lancaster Dr Ne?
The store is open Monday to Saturday from 8:30 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill in-store at the Verizon store on Lancaster Dr Ne.
Do I need an appointment to visit the Verizon store at 1991 Lancaster Dr Ne?
No appointment is required to visit this Verizon store, but you can call to make one if you prefer.
What payment methods are accepted at the Verizon store on Lancaster Dr Ne?
The store accepts American Express, Discover, MasterCard, and Visa for payments.
Does the Verizon store offer in-store pickup for orders?
Yes, the Verizon store provides an in-store pickup service for purchases.
What exclusive promotions or services can I find at the Verizon store?
You can shop exclusive Verizon plans, services, the latest promotions, and wireless accessories at the store.
What is a convenient nearby place to grab a quick meal before or after visiting Verizon?
Taqueria San Jose, a Mexican restaurant and taco spot, is located nearby and is a great option for a quick meal.
Where can I find a convenience store near the Verizon store on Lancaster Dr Ne?
Asap Market Lancaster, Circle K, 7-Eleven, and Walgreens are all nearby convenience stores where you can pick up snacks or essentials.
Are there any mobile phone stores close to the Verizon location on Lancaster Dr Ne?
Yes, Boost Mobile and another Verizon store are located nearby, offering additional options for mobile devices and plans.