Business Details
About
Cell Phone StoreTCC
TCC Roseburg, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 278 Nw Garden Valley Blvd.
Details
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
1,189 reviews
5 stars
993
4 stars
41
3 stars
24
2 stars
28
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many highlighting specific employees like Damien, John, and Rylan for their exceptional service.
Professionalism
The team was noted for their professionalism and efficiency, with several reviews mentioning quick resolutions to issues and a positive atmosphere in the store.
Mixed Experiences
While many reviews were positive, some customers reported issues with billing and customer service follow-ups, indicating a need for improvement in these areas.
Product Knowledge
Staff demonstrated strong product knowledge, helping customers with phone setups, plans, and promotions effectively.
- RARani Anderson4 days ago5.0Tyler and John were wonderful and did a great job!
- EHElaine Hicks4 days ago5.0Damien. Excellent customer service. Very professional and had a awesome personality. Spoke highly of his boss & crew associates. I was very happy with the service I received today.
- JMJennifer MattoxDec 20, 20255.0Damien was wonderful. Knowledgeable, answered all our questions and concerns. Very professional.
- BGBrandi GomezDec 19, 20255.0Great customer service, and highly knowledgeable associates. I would recommend Roseburg Verizon for anyone looking for a positive experience in getting new phone service.
- JHJessica HuffDec 19, 20255.0Jake helped me get a new phone and a new email address, I went in panicking, expecting him to get annoyed with my phone problem, he effortlessly helped me, smile on his face, got me every deal, and saved me $300, which got taken off my 1st bill. More like a buddy, than a sales agent. Will ALWAYS be going to Verizon for all my phone, (and now internet)needs.
Frequently Asked Questions About Verizon
What products and services does Verizon at 278 Nw Garden Valley Blvd offer?
Verizon offers smartphones, tablets, Verizon home internet, wireless devices, accessories, new lines, upgrades, bill payments, device financing, and more, all with Verizon network coverage including 5G service.
What are the store hours for Verizon in Roseburg?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is Verizon located in Roseburg, Oregon?
Verizon is located at 278 Nw Garden Valley Blvd, Roseburg, OR 97470, United States.
Does Verizon Roseburg offer in-store and curbside pickup options?
Yes, Verizon offers both in-store and curbside pickup services for customer convenience.
Is the Verizon Roseburg store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and wheelchair accessible parking available.
Which major phone brands are available at Verizon Roseburg?
Verizon Roseburg carries major brands such as Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment or service with Verizon Roseburg?
You can schedule an appointment or service online at https://www.tccrocks.com/appointments/.
What nearby places can I visit before or after shopping at Verizon Roseburg?
Nearby you can visit Zack's Bowl Shack for food, Bill Thorp - State Farm Insurance Agent for insurance needs, or Schumart's Garden Valley Mini convenience store for quick essentials.
Are there other mobile phone stores near Verizon Roseburg?
Yes, nearby mobile phone stores include 'Phones Plus Inc' and the 'AT&T Store', which provide additional options for wireless services and accessories.
What dining options are available near Verizon Roseburg?
You can find nearby dining options like KFC for fast food, Best Taste of India for Indian cuisine, and Casey's Restaurant for classic American diner food.