Cricket Wireless Authorized Retailer

3.6
62 reviews

About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Roseburg store today.

Location

Cricket Wireless Authorized Retailer
530 NE Garden Valley Blvd, Roseburg, OR
97470, United States

Hours

Reviews

3.6
62 reviews
5 stars
36
4 stars
3
3 stars
4
2 stars
2
1 star
17
  • DD
    Danielle
    3 days ago
    1.0
    Got to the Roseburg store at 3:35pm. There was a note on the door in hand writing that said at lunch back at 4:30pm. Waited until 5:15pm and no one came back, door still locked and no one answering the phone. Pretty ridiculous.
  • JW
    J Walker
    4 days ago
    2.0
    Service is fine and we've been with cricket for over 7 years. Went into the Roseburg location to buy a SIM card and the rude and unprofessional Mario refused to sell us one. We bought it online but it was very off-putting as was seeing his wife just handing out, not very professional. I'm stuck with this phone I just upgraded but the other 4 lines are jumping off to other providers. Six months from now I will too.
  • JM
    Jane Mcmurry
    Jun 28, 2025
    1.0
    The two guys I interacted with are super rude. Having spent many years in customer service I know very well what is acceptable and what isn't. The guy's that work there should probably find a job that they don't have to talk to people if that's the way they treat people. I wouldn't normally even bother writing a review but when it's more than one person then it causes me to think there's some issue with the management.
  • JJ
    Jason
    Jun 28, 2022
    2.0
    Completely 100% unhappy with Cricket retail locations and there phone customer service. My phone which I got from them less than a year ago, is randomly losing connection to my service, and before you ask yes my bill is payed. I get a UI message saying my phone is not connected to any network. Call customer support and they tell me everything is good on their end and to go into a store to have them do a SIM card test. So I drive to the store on my lunch break from work just to get told that they don't have the equipment to test the SIM and I need to buy a new one. I refuse to pay for something that I didn't break. This is a hardware issue, it is their responsibility and instead of doing right thing they want to nickel and dime the heck out of you. Don't waste you money or time dealing with these people.
  • SH
    Sam Haber
    Aug 5, 2019
    5.0
    Can you say AT&T network with unlimited internet for ~$50 a month. No overages, no taxes/fees. Been with these guys for years.

Frequently Asked Questions About Cricket Wireless Authorized Retailer

What kind of cell phone plans does Cricket Wireless Authorized Retailer in Roseburg offer?

Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data, and no annual contract to fit your lifestyle.

Where is the Cricket Wireless Authorized Retailer store located in Roseburg?

The store is located at 530 NE Garden Valley Blvd, Roseburg, OR 97470.