Verizon

4.8
783 reviews

About

Cell Phone Store
TCC Oregon City, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2050 Beavercreek Rd.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
2050 Beavercreek Rd, Oregon City, OR
97045, United States

Hours

Reviews

4.8
775 reviews
5 stars
713
4 stars
19
3 stars
6
2 stars
4
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Chris received numerous accolades for his exceptional customer service, being described as helpful, knowledgeable, and patient.

Staff Performance

Ethan and Chris were highlighted as standout employees, with many customers recommending them for their efficiency and problem-solving skills.

Store Environment

Some customers noted a positive store atmosphere, with friendly staff and a clean environment, while others experienced poor service from different representatives.

Efficiency

Many reviews praised the quick service and efficient handling of transactions, particularly by Chris, who was noted for multitasking effectively.

Problem Resolution

Chris and Ethan were recognized for their ability to resolve issues and provide solutions, enhancing the overall customer experience.
  • ML
    Matt Logan
    Nov 7, 2025
    1.0
    I couldn’t not recommend this store any more. Came in to get a phone, was told we had to order one. I said I wanted to know how much it is. Guy told me he could order the phone, my bill would come down to $150 a month with $1100 off the phone and we would finalize it when the phone came in. Said he would call me when it came in. Never showed me numbers, I didn’t sign anything he just randomly said “cool it’s ordered” and shook my hand. Then I got a bunch of automated emails about my bill change. It was not what we talked about, bill was barely cheaper and it broke down I only got about a $750 discount off the phone. It arrived in the store 2 days ago. No call. I called, and they said I need to wait for him to come in to get everything set. When that is.. no one knows because he “couldn’t see his schedule” Couldn’t be a more unprofessional process
  • SP
    Steven Parrish
    Nov 4, 2025
    5.0
    Chris was awesome. Understood what I needed and stepped up fast to make it a smooth experience. Didn't make a bunch of people wait behind me either. Knew when updates would take time on my phone and kept others happy in that time. Great dude and solid experience.
  • LK
    Lintong Kamany
    Oct 25, 2025
    5.0
    Chris is very good he helped customer to get a job done he drove to different store to get new phone for customer I like how he takes care customer thanks Chris
  • DS
    Dana S
    Oct 15, 2025
    4.0
    "Get it done" Chris and "was a pleasure to work with. My mom and I came in last weekend to upgrade our phones. Chris greeted us quickly, was very knowledgeable and explained how outdated (8 years) our plan was and how we could save money by upgrading, while trading in our phones. When I came to pickup my phone he started the transfer and sent me home with both phones. The transfer didn't properly sync, and I had to drive the 40 minutes back to the store to drop off my old phone for the credit. So that was a bummer.
  • SB
    skylar b
    Oct 8, 2025
    1.0
    Worst customer service of my LIFE. Waited 20 minutes for an employee to even greet me or ask what I needed help with. I told them I needed to drop off a phone that was for an exchange, and that I received the phone VIA mail. They told me I couldn’t drop my phone off at this location even thought the email and paper I got said I can drop off at the nearest Verizon location. They told me that Verizon “always says that”. Thank you for wasting Wo minutes of my time. Couldn’t even ask what I needed help with in the 25 minutes I was there. Super frustrating

Frequently Asked Questions About Verizon

What types of products does Verizon at 2050 Beavercreek Rd offer?

They offer the latest smartphones, tablets, Verizon home internet, accessories, and wireless devices from brands like Apple, Samsung, Motorola, LG, HTC, and Google.

What services can I get at the Verizon authorized retailer in Oregon City?

Services include prepaid plans, bill payments, business accounts, new lines, upgrades, device activation and financing, Verizon Unlimited plans, and Total Mobile Protection.