Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Newberg, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
305 reviews
5 stars
237
4 stars
13
3 stars
11
2 stars
11
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Matt, Erica, and Omar.
Long Wait Times
Several reviews highlighted extremely long wait times, with customers reporting waits of over an hour before receiving assistance.
Staffing Issues
Multiple customers noted that the store seemed understaffed, leading to delays and poor service experiences.
Mixed Experiences
While some customers had excellent experiences, others reported significant issues with service quality and integrity, particularly regarding billing and promotions.
Store Accessibility
Customers expressed frustration over the store's inconsistent hours and being closed when they expected it to be open.
- STShirley TurnerNov 12, 20255.0Derrick was extremely helpful and carefully explained every step of the way. Thank you!
- KLKevin LoydNov 10, 20255.0The manager Josh and the other representatives, Taylor and Kylee, solved all my problems and were super professional along with being super nice folk. Definitely recommend this store!
- DKDaniela KingOct 27, 20253.0Can yall please change the phone number? My boyfriend is trying to reach the newberg location to check on an application but it just sends us to Verizon support and they say they cant give us the number.
- GSGrant SchroederSep 23, 20255.0Matt was the employee that helped us and he was incredible. This was the best phone experience at a Verizon store we’ve ever had. Matt was very transparent and incredibly helpful in upgrading my phone as well as helping us Add another line and reduce our bill and optimize our plan For what fit our families needs. I highly recommend Victor Verizon in Newberg, and Matt definitely deserves a raise if his boss is reading this!
- JMJess MayhewAug 4, 20255.0Went in with a problem. Erica immediately greeted me with an amazing personality. She helped me in less than 5 minutes and sent me on my way with extra knowledge that i didnt ask for. Love her! Love Verizon newberg. Good job hiring such an amazing employee Verizon!! 👏
Frequently Asked Questions About Verizon
What is Victra and what products do they offer?
Victra is a Verizon Authorized Retailer in Newberg, OR, offering a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for the Verizon Victra location in Newberg, OR?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at the Victra Verizon store?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Victra Verizon store in Newberg offer in-store pickup services?
Yes, in-store pickup is available at this location.
What brands of devices and accessories can I find at Victra?
Victra offers brands including Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Can I recycle my old electronics at the Victra Verizon store?
Yes, Victra welcomes electronics recycling at their store.
What languages are supported at the Victra Verizon store in Newberg?
The store provides customer service in both English and Spanish.
Are there any nearby dining options if I visit the Victra Verizon store?
Yes, nearby dining options include Lil' Cooperstown Bar & Grill, La Sierra Mexican Restaurant & Cantina, Chipotle Mexican Grill, McDonald's, Jack in the Box, and Burger King, offering various cuisines for before or after your visit.
What entertainment options are close to the Victra Verizon store in Newberg?
You can enjoy movies at nearby 99W Drive-In and 99W Twin Cinemas & Drive-In.
Are there convenient services near Victra Verizon to assist with your visit?
Nearby services include automotive care at Meineke Car Care Center, convenience stores like Circle K and Rocket, plus a CoinFlip Bitcoin ATM for financial transactions.