Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Medford for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
398 reviews
5 stars
223
4 stars
43
3 stars
25
2 stars
20
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Employee Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to customer frustration and unresolved issues.
Store Experience
Customers reported mixed experiences in-store, with some praising the environment and staff while others noted long wait times and unhelpful interactions.
Promotions and Billing
Numerous complaints were made regarding misleading promotions and billing issues, with customers feeling misled about trade-in values and service costs.
- RERonnell EdwardsDec 20, 20255.0Sandy was amazing. If every employee could be just like her , the world would be a better place !! Thank you Sandy
- EOEmma O'ConnorDec 15, 20254.0Rob saved the day! We were in to get an upgrade and didn’t have a great experience with Sandi in our prior visit, but Rob was kind, professional, and made the experience very enjoyable!
- LLLandon LangdonDec 9, 20251.0Came to try and upgrade existing lines and add a new line, No employess said hello or offered to help, someone walked in after me and was promptly greeted and helped, afterwards the 2 free employees continued to have personal conversations and never acknowledged me. After a few minutes of this I just left to go to the other store.
- DADaniel AmesDec 9, 20251.0Rude salesman that think your stupid and that math is impossible for people. I never have thought I would say this there's no one worse than a used car salesman, but these people are way worse. I'm sorry , i'm just telling the truth! Take them off commission or having to sell services at a quota and then they would care about people!
- TTTatyanaDec 6, 20251.0I hate going to this Verizon everytime I have to go here. I was told over the phone to come to this Verizon to return my WiFi router. The service didn’t work at my house. I live all the way in grants pass just for them to tell me they couldn’t do. They told me I had to call customer service to return it because I got a 3rd party location or something. I got it a Verizon in Grants Pass.. Called customer service just for them to have an over hour wait time so I can’t return it today. The lady told me to just go and call them and then go to UPS and that she wasn’t going to sit there an argue with me. I just want to return my equipment! I wanted it to be return before the 30 day trial period ended. It didn’t work, why do I need to do all these extra steps to cancel the WiFi. It shouldn’t be that hard. I tried upgrading my phone over a month ago here and received the exact same bit of attitude from another sales person there and walked out mid conversation due to the woman pressuring me to try to change my plan when I kept telling her I didn’t want to. I don’t have any problems any other Verizon’s I’ve been to.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon Medford location?
The Verizon store in Medford is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon Medford store located?
The store is located at 1740 Delta Waters Rd, Ste 102, Medford, OR 97504, USA.
What types of products does Verizon Medford offer?
They offer 5G smartphones such as the iPhone 15, Google Pixel 8, Samsung Galaxy S23, business cell phones, mobile hotspots, tablets, and laptops.
Can I buy products online and pick them up at the Verizon Medford store?
Yes, you can place orders online and pick them up in-store, or choose free 2-day shipping, express lockers, or same-day delivery where available.
How can I schedule an in-store appointment at Verizon Medford?
You can schedule an in-store appointment via the My Verizon app or through the Verizon website for convenience.
What payment methods are accepted at Verizon Medford?
Verizon accepts checks, debit cards, mobile NFC payments, and does not require cash-only transactions.
Which mobile plans and services are offered at Verizon Medford?
Verizon provides mobile plans, wireless internet plans, and voice plans suitable for personal or business needs.
Are there any food options near Verizon in Medford?
Yes, nearby food options include Pita Pit (a Mediterranean sandwich shop) and Panda Express, a fast food Chinese restaurant, perfect for grabbing a meal before or after your visit.
What other electronics or mobile stores are close to Verizon Medford?
Nearby you can find UScellular and U.S. Cellular stores, which also offer mobile phones and services, providing additional options for customers.
Can I find other services like shipping or cleaning near Verizon Medford?
Yes, The UPS Store is nearby for shipping needs, and New View Carpet Cleaning offers cleaning services, useful when visiting the area.