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Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.3
396 reviews
5 stars
279
4 stars
47
3 stars
17
2 stars
17
1 star
36
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their compassion and kindness, especially during difficult times such as euthanasia.
High Prices
Several reviews mentioned that the services are expensive, with some customers feeling taken advantage of due to high costs.
Customer Service Issues
There were multiple complaints about poor customer service, including long wait times and lack of communication.
Mixed Experiences
While some customers had positive experiences with the care and attention their pets received, others reported dissatisfaction with the treatment and outcomes.
Staff Friendliness
Many reviews highlighted the friendly and knowledgeable staff, contributing to a generally positive atmosphere.
- MRMary RamirezNov 8, 20254.0Katy could be Kate. Is the best. I wasn't going to bring my dogs back here but she changed my mind. Excellent employee đ
- AMAshley MartinezAug 29, 20255.0We have used VCA on and off for years. The last two visits have been to send off our best friends to go over the rainbow bridge. Once 3 years ago, and once again roughly 3 weeks ago. This last time solidified my choice in forever taking any future pets to them. The compassion and kindness they show is immaculate. They keep you very informed so you can make the right decision based on knowledge and overall care for the wellbeing of your pet. The most recent visit was one of the hardest we as a family have ever had to deal with and they knew it. Not even a week after, I received a card in the mail from them with all the employees sending their well wishes..not only that...they added our boys nose print and paw prints. I don't ever think they will truly understand how much that meant to us. We wanted to do it ourselves before his passing but didn't find the time. We focused all of our love onto him instead. I figured they weren't as important as that. I had a lot of regrets and to have that show up in the time it did, made our hearts a little fuller that day. I can't express the enormous amount of gratitude I have for them on one of the hardest days. All of them hold a special place in our hearts forever and we will gladly be back with any future pets. Thank you VCA staff. Don't ever change how you do things. You are one of a kind đ
- SWS WAug 26, 20251.0Says their open until 5am, but their not. I'm going to trust you guys with medication when you can't even tell the time correctly. Gotta go somewhere else.
- HHHaelee HoldenJul 27, 20251.0I Took my cat here because they had a free first exam ad going on ended up with a $225 bill for one shot and ear medication. I couldnât even imagine Having to pay for the exam too, how much more it wouldâve been this place is way too expensive and I feel like they take advantage of people that need vets.
- FFFrank FallancaJul 18, 20252.0This vet has gone down the tubes. Bought my dog in today to get his pheno levels check, because he has seizures. And before a vet/Dr even looked at my dog I was shown a bill for $630.. omg. Never seen such a thing. Also they raised the prices by around $100 for the tests.. must be using Canadian labs for blood work. Time to find another vet. Giving me a estimate before a certified veterinarian even looks at my dog. Is like getting a bill before you order food at a restaurant. Not to mention that 3 of the things on that estimate. I have already paid for and we're not working to cure him or give him much relief. That is not compassionate pet care.
Frequently Asked Questions About VCA Jackson Animal Hospital
What are the operating hours of VCA Jackson Animal Hospital?
VCA Jackson Animal Hospital is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is VCA Jackson Animal Hospital located?
The hospital is located at 902 East Jackson, Medford, OR 97504, USA.
What types of veterinary services does VCA Jackson Animal Hospital offer?
They offer a variety of services including advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, disease treatment, flea and tick control, general care, heartworm treatment, internal medicine, medications, parasite control, wellness exams, physical exams, preventive and primary care, puppy and kitten wellness, senior pet wellness, spay & neuter, vaccinations, and weight loss programs.
How does VCA Jackson Animal Hospital handle health and safety protocols?
Each VCA hospital follows health and safety protocols based on best practices as well as state and local regulations and guidance.
Can I get a free first exam at VCA Jackson Animal Hospital?
Yes, new clients can access a Free First Exam coupon available through their website.
What is the main phone number to contact VCA Jackson Animal Hospital?
You can reach VCA Jackson Animal Hospital at +1 541-779-4893.
Are there pet grooming services near VCA Jackson Animal Hospital?
Yes, Jackson Bath and Groom, which offers pet grooming and sitting services, is located nearby and can be a convenient option before or after your visit to the hospital.
Are there other veterinary hospitals near VCA Jackson Animal Hospital?
Yes, there is another nearby veterinary facility named VCA Animal Hospital which you might consider for alternative or emergency veterinary services.
What recreational facilities are close to VCA Jackson Animal Hospital?
The Oregon Hunters Association, a gym and sports recreation venue, is located near the hospital and could be a nice place to visit before or after your appointment.
How can I find VCA Jackson Animal Hospital's website and social media pages?
You can visit their website at https://vcahospitals.com/jackson and find them on Facebook at https://www.facebook.com/135639179966591. Their Twitter handle is @VCAPetHealth.